Learning and Development Specialist

Jazeera Airways is looking for a Learning and Development Specialist who would be responsible for delivering engaging training programs and manage off-job learning activities that build employee capabilities that align with Jazeera Airways talent strategy, and support a strong learning culture across the airline.

Responsibilities and Duties:

Deliver classroom and virtual training sessions across functional, behavioral, and service-related areas according to 6-months Learning & Development Strategy.
Manage the full cycle of off-job training programs, including nominations, logistics, scheduling, and post-program evaluation.
Ensure all training delivery meets regulatory requirements, company standards, and organizational cultural fit.
Partner with internal stakeholders to identify current/future training needs, and recommend suitable developmental activities.
Support the design and delivery of training materials, facilitator guides, and participant resources.
Conduct post-training follow-up to measure learning transfer and gather feedback.
Maintain accurate records, in Mena-Itech, of delivered training for compliance and audit purposes.
Coach and support employees in their development journeys through workshops and one-on-one sessions.
Act as an ambassador of the L&D department, promoting a learning culture across the airline.
Continuously update knowledge of best practices in facilitation, adult learning, and training delivery.

Requirements and Qualifications:

Bachelor’s degree in HR, Education, Business, or related field.
3 to 5 years’ experience in training delivery, ideally in aviation, hospitality, or service industries.
Proven ability to facilitate interactive workshops and training for diverse groups.
Strong organizational skills to manage multiple training programs simultaneously.
Excellent communication and presentation skills in English (Arabic is an advantage).
Professional certification in Training/Facilitation (e.g., CIPD, ASTD, Kirkpatrick, ICAO/IATA certifications) preferred.

Jazeera Airways

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Learning And Development Specialist