Job Description:

Title: Learning Operations & Compliance Lead

Location: Remote – USA

Reports to: Director, Learning & Development

Vacancy : Is this an existing vacancy

The Role:

The Learning Operations & Compliance Lead is responsible for the administration, governance, reporting, and continuous improvement of JD Power's learning ecosystem. This role serves as the primary owner of Workday Learning, enterprise compliance training programs, learning analytics, and learning operations processes.

The ideal candidate combines deep Workday Learning expertise with strong compliance program management, reporting, and stakeholder partnership skills to ensure learning programs are scalable, compliant, and effective.

What You’ll Be Doing in This Role:

Learning Operations & Workday Administration

Own administration, maintenance, and optimization of Workday Learning.
Manage learning assignments, campaigns, engagements, learning paths, events, and learner records.
Serve as the organization's primary Workday Learning subject matter expert.

Compliance Program Management

Lead enterprise compliance training programs, including onboarding, annual, quarterly, and role-based compliance initiatives.
Manage compliance reporting, completion tracking, communications, and escalations.
Ensure audit readiness and program governance.

Reporting & Analytics

Develop dashboards and reports to track compliance, onboarding, and learning effectiveness.
Analyze learning data and provide actionable insights and recommendations.
Deliver regular reporting to People & Culture and business leaders.

Governance & Process Improvement

Establish and maintain learning operations processes, documentation, and standards.
Drive continuous improvement of learning administration and learner experience.
Support knowledge management and operational excellence across learning programs.

Stakeholder & Vendor Management

Partner with HR, Legal, IT, and business leaders to support learning initiatives.
Support learning technology vendors, integrations, and operational issues.
Contribute to onboarding, leadership development, and other enterprise learning programs as needed .

Qualifications of this Role:

Required Qualifications

Bachelor's degree or equivalent experience.
7–10 years of experience in Learning Operations, LMS Administration, Learning Technology, or Learning & Development.
5+ years of hands-on Workday Learning administration experience.
Experience managing enterprise compliance training programs.
Experience building and managing learning paths, campaigns, engagements, and assignments within Workday.
Strong reporting, dashboard development, and data analysis skills.
Experience supporting global or multi-region learning programs.
Strong project management, organization, and stakeholder management skills.

Preferred Qualifications

Experience with Articulate Rise and/or Storyline.
Experience developing learning operations, governance, processes, and documentation.Experience supporting onboarding, leadership development, mentoring, or enterprise learning programs.

This position has a starting salary range of $110,000 – $125,000 USD per year. This is the range we reasonably and in good faith expect to pay for the role at the time of posting. An employee’s pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location.

Company Mission

Our mission in the market we serve is clear. To power every auto-related decision through proprietary data, advanced analytics, deep industry expertise, and seamless workflows that connect insight to action.

Our Values

We POWER Our Customer's Success

We are Innovative, Collaborative and Grounded in Data

We Make Things Easy

We Get It Done

We Start with Trust & Prove it Everyday

JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com.

JD Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, JD Power has international sites and JD Power uses resources located throughout the world. JD Power may from time to time also use third parties to act on JD Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within JD Power group of companies as well as to third parties acting on JD Power’s behalf, including also transfers to servers and databases outside the country where you provided JD Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here.

To all recruitment agencies: JD Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.

J.D. Power

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Learning Operations and Compliance Lead