Overview:

GTC is a global leader in travel, committed to empowering our teams and advisors with innovative tools, training, and resources. We are seeking a skilled dynamic Learning & Development Trainer to deliver high-quality training programs that equip our advisors with the skills and expertise they need to excel.

The L&D Trainer will focus on creating, delivering, and assessing training programs that enhance the operational efficiency of advisors. A core component of this role involves ensuring expertise in travel technology systems, including Sabre, Travelport, and Amadeus. This role requires a collaborative approach to meet the developmental needs of new-to-industry advisors and experienced professionals while aligning with GTC's strategic goals.

The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.

This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance.

Responsibilities:

Key Responsibilities: Training Design and Delivery

Develop and facilitate engaging, interactive training programs for GTC advisors and employees on GTC suite of tools, i.e. GDS System (Sabre, Travelport, Amadeus), NDC, Advisor OS, PlanitEasy.
Create tailored instructional materials such as resource guides, PowerPoint presentations, learning bytes tailored to various learning styles and experience levels. Scribe or Loom knowledge is an asset.
Facilitate in-person and virtual training sessions.
Ensure training content reflects current industry standards, tools, and best practices.
Incorporate techniques like gamification, microlearning, and other innovative techniques to enhance learner engagement and retention.

Evaluation and Continuous Improvement

Measure training effectiveness using feedback surveys, assessments, and performance metrics.
Analyze data to identify gaps and areas for improvement refining programs as needed.
Stay updated on industry trends in learning and development to integrate fresh ideas into training initiatives.

Collaboration and Support

Partner with GTC teams to ensure alignment with company learning objectives.
Collaborate with subject matter experts from Travel Tech, Advisor Support, and Operations to maintain accuracy and relevance of training materials.
Provide one-on-one and group coaching and mentorship to advisors and employees to enhance performance and confidence.

Qualifications:

3+ years of proven experience as an L&D Trainer, leisure, or corporate travel industry.
Proficiency in Sabre, Travelport, or Amadeus, with the ability to train advisors effectively on these platforms.
Expertise in designing and delivering both in-person and virtual training programs.
Experience with Learning Management Systems (LMS), virtual training platforms (e.g., Zoom, Microsoft Teams), and PowerPoint. Knowledge of Loom and Scribe is a plus.
Exceptional communication and presentation skills with a talent for engaging and inspiring learners.
Ability to manage changing priorities in a dynamic, fast-paced environment.
Willingness to travel across the U.S., adhering to GTC’s travel guidelines.

Why Join GTC?

Be part of an innovative and dynamic team that values growth, collaboration, and excellence.
Gain hands-on experience with cutting-edge travel technology systems and tools.
Enjoy opportunities to make a meaningful impact in a global organization.

GTC is an equal-opportunity employer and welcomes applicants from diverse backgrounds.

Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

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