Innovatia Content Solutions is an industry leading content solutions provider. Operating for over 20 years, we provide our customers enterprise content solutions to address business challenges while meeting the needs of their end users. We accomplish this through learning and documentation solutions, including operational and technical content development and management, customized eLearning development, and content strategy and architecture services. With over 300 professional experts across the globe, we service some of the worlds' most successful Fortune 500 and Fortune 1000 companies.

Innovatia is seeking a Senior Lead Instructional Designer to join our high-performing learning team. This pivotal role will lead the design and development of complex learning solutions that address diverse organizational needs across multiple industries and formats.

As a strategic thinker and hands-on practitioner, you will be responsible for conducting in-depth needs analysis, synthesizing diverse and sometimes conflicting content inputs, and managing client relationships to ensure learning solutions are impactful, scalable, and aligned to business goals. You will play a central role in resolving ambiguity, shaping learning strategies, and mentoring other designers.

Employment Type: Contract
Location: Remote Canada

Responsibilities

Lead the end-to-end design of complex learning experiences, from needs assessment through to solution deployment.
Conduct instructional analysis to identify performance gaps and design targeted interventions across digital, blended, and instructor-led formats.
Work directly with clients and SMEs to clarify objectives, define scope, and shape content—resolving ambiguity and driving alignment.
Synthesize information from multiple and diverse content sources (technical documents, interviews, existing training, etc.) into cohesive, learner-centric designs.
Develop detailed design documents, storyboards, and prototypes for e-learning, simulations, performance support, and job aids.
Ensure learning solutions align with adult learning principles, accessibility standards, and measurement strategies.
Collaborate with cross-functional teams, including media developers, project managers, and stakeholders, to ensure quality and timeliness.
Provide peer reviews and mentorship to other instructional designers and contractors, upholding best practices and brand consistency.

Qualifications

10+ years of experience in instructional design, with a strong focus on complex, enterprise-level learning solutions.
Demonstrated expertise in needs analysis, stakeholder facilitation, and content synthesis across technical and non-technical subject areas.
Exceptional communication and client engagement skills—able to guide conversations, influence outcomes, and build trust.
Proven ability to manage multiple projects and priorities in a fast-paced environment.
Advanced proficiency in learning design tools such as Articulate Storyline, Rise, or Vyond and the ability to quickly evaluate and upskill on new tools as required.
Strong command of instructional theory (e.g., ADDIE, SAM, Bloom's Taxonomy, Kirkpatrick Model).

Preferred

Experience working in or consulting for regulated industries (e.g., healthcare, finance, government).
Background in user experience (UX) or service design is a plus.
Familiarity with Agile or other iterative development methodologies.

To apply for this dynamic opportunity please submit your resume via our website at www.innovatia.net/careers

We thank all candidates for your interest, however, only those selected for an interview will be contacted.

Innovatia is an equal opportunity employer.

Innovatia Inc.

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Senior Lead Instructional Designer