Senior Consultant-Learning

About The Role

The Learning Consultant will partner with the OCM Team, Trainers and Business units subject matter experts and IT functional team to design, support development, delivery and measure learning effectiveness for a Transformation Program. Learning Consultant will collaborate to update learning materials to facilitate achievement of the individual business unit’s and organizational goals pre and post training delivery.

Responsibilities Include, But Are Not Limited To:

Conduct training needs analysis to include audience, role/task and training environment
Provide training development support and oversight of instructional designers
Develop the training strategy and curriculum
Develop the course catalog
Conduct train-the-trainer sessions
Update training materials per business unit requirements
Investigate available training methods and procedures to determine the most effective manner by which to meet specific learning needs
Provide general training content buildout reviews support and execution
Assist in identifying and prioritizing learning needs of specific employee segments and recommending training solutions for performance related problems
Develops a means of measuring the effectiveness of state, divisional and locational training programs through piloting, etc.

Required Qualifications:

Bachelor’s degree or foreign equivalent required.
At least 5 years of experience in Learning and Training environment
Live within 2 hours’ drive time or be willing to relocate to one of the following Infosys hub offices – Toronto, ON and Calgary, AB.
Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration.
Ability to develop a holistic view of training content and performance problems, identify root causes, and suggest training content-based solutions
Analytical, communication, interpersonal, and influencing skills
Collaboration skills including the ability to integrate and act upon the diverse perspectives of business unit managers
Consulting skills including client-facing skills aimed at determining the client’s need, perceived roadblocks, business unit culture, and work environment issues
Knowledge of training and organizational development theories, instructional design models, such as ADDIE, and e-learning standards (e.g., SCORM and AICC)
Project management skills and ability to facilitate organizing and managing multiple priorities and/or projects
Risk mitigation skills to help eliminate potential roadblocks in the delivery of training content
Strong business acumen and understanding of the impact of training on overall organization performance
Ability to evaluate priorities and execute tasks accordingly in a changing environment
Ability to identify and define issues, collect data, establish facts, and draw valid conclusions
Ability to interpret extensive variety of instructions in verbal, written, visual, or multimedia form and deal with several abstract and concrete variables
Ability to work autonomously within global teams and as a liaison to internal clients
Knowledge of classroom-style course delivery
Knowledge of adult learning, instructional design, and curriculum development techniques
Knowledge of training techniques and ability to suggest enhancements to existing training programs
Skill in writing proficiency, visual graphics design, and creative talent
Skill in motivating and coaching individuals
Working knowledge of utilities processes such as Special Billing, Complex Billing, Net Metering, Rates Calculations etc.

Preferred Qualifications:

Bachelor’s degree in organizational development, human resources, education, instructional design, communication, business administration, MIS, or a related field
Training content authoring tools like Articulate 360, Whatfix, Oracle Guided Learning working knowledge preferred
Ability to interact at all levels of client organizations
Strong executive presence with excellent written and verbal communications skills
Great listener who is humble yet confident with his/her abilities
Strategic thinker who pays attention to detail, but isn’t afraid to roll up his/her sleeves and do what is required to get the job done
Creative problem solver

Estimated annual compensation will be $91,160 to $126,888 CAD.

About Us

Infosys Consulting is a next-generation consulting partner that bridges strategy and execution. With an AI-first mindset, deep industry knowledge, and the combined strengths of business and technology consulting, it helps enterprises turn bold vision into tangible outcomes, faster, smarter, and at scale.

Infosys Consulting is helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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Senior Consultant- Learning