Position Title: Learning and Development Associate
Location: Remote
Starting Pay for position: $55-75k base per year (DOE)

We are seeking a passionate Learning and Development (L&D) Associate to support the growth and development of our external sales team and internal sales leadership team.

As an L&D Associate, you will play a crucial role in helping individuals enhance their skills and knowledge of sales, sales processes, systems and tools available for their professional development. You will work with the existing L&D team to assess company-wide L&D needs, and help to drive training initiatives that meet our ongoing goals and strategies for success.

Strong communication skills are essential in effectively guiding stakeholders through their learning journey. Your ability to partner with internal and external team members will be instrumental to the success of the program and overall goal attainment.

Collaboration is a key moniker of this role, as well. Our sales team works with multiple departments, and initiates processes that span across the entire organization. You will have the opportunity to learn, assess and educate on these processes and systems, as well as take part in their ongoing evaluation and effectiveness. On a weekly basis, expect to wear multiple hats and communicate the L&D needs and resources to various departments; this includes coordinating with Finance, HR, Marketing, Sales and Operations/Production.

By providing training and development opportunities, you will contribute to our company’s success and ensure that our employees are equipped with the necessary skills to excel in their roles.

L&D Associate Primary Responsibilities:

Research, learn and understand general and company specific L&D practices in order to meet organizational, departmental and individual development needs
Lead and manage the logistics of trainers, venues, travel, accommodation and facilities for L&D events where necessary
Communicate course requirements with trainers, facilities, learners and external suppliers with agreed timelines
Provide a reliable point of contact for all learning and development matters
Coordinate internal resources with other departments, and communicate process and development requirements as necessary across the org.
Where necessary, assist in delivering and/or execute L&D modules and courses
Ensure staff attend internal and external learning events to meet internal or legal requirements and wider L&D strategy
Produce reports on learning and development activity using agreed performance indicators and metrics
Modify, curate and manage modules, tools & resources in the LM (Learning management) software
Produce and maintain accurate records of learning and development activity in compliance with team processes and procedures
Monitor and collate L&D evaluation forms
Support the L&D team in achieving their development goals
Manage the learning and development calendar
Provide administrative support to staff and managers in the planning and delivery of L&D events and strategy
Provide administrative support to the wider sales team where required

As an L&D Associate, you will need to be highly organized and an excellent communicator. Here are some of the skills and personal qualities that will help you succeed in this role:

Experience of using IT based records management/database systems including accurate data inputting
Numerical ability and problem solving skills
Good office-based admin skills, ideally in an L&D or Sales Operations environment
Ability to work on your own initiative as well as part of a team
Discretion, with an understanding of the need for confidentiality at all times
General understanding of L&D activities
The ability to work accurately, with attention to detail
High level of integrity and ability to recognize and correct mistakes and maintain continuous improvements
Experience of working with training and development providers
Knowledge of where to access up to date learning and development information
Knowledge of Data Protection

Qualifications:

Bachelor's degree; Ideally in business, HR or education, but not required. If unrelated degree, 1-2 years related experience preferred.
Understanding of curriculum development and rubric design preferred, but not required.
Proficient experience in Microsoft suite of products.
Knowledge and understand of e-learning, e-learning platforms (LMS), content creation and curation.
Strong Written and verbal communication skills
Presentation skills both in-person and virtually

JOIN THE BEST TEAM ON THE FIELD IN SPORT, SPIRIT & ACHIEVEMENT

About Herff Jones:
Indianapolis-based Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones’ products include class rings and jewelry, caps and gowns, diplomas and announcements as well as motivation and recognition programs. Focused on building long-term relationships through a nationwide network of over 1,400 employees and sales partners, the professionals at Herff Jones have been helping elevate the student experience throughout the lifelong journey of education for more than 100 years. For more information about Herff Jones, please visit www.herffjones.com.

Herff Jones, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, gender identity, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Herff Jones strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Herff Jones. Herff Jones will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

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Learning and Development Associate