This role is offered under a VIE contract. To apply, you must meet the official eligibility criteria (age, nationality, etc). Please make sure you’re eligible before applying — you can check your status directly here: https://mon-vie-via.businessfrance.fr

About Us:

Heetch is the only ride-hailing app aiming to make mobility more positive. We are committed to a fairer mobility with the lowest commission on the market. We offer a professional, high-quality service everywhere we operate and embody a joyful, optimistic and culturally relevant vision. We truly believe that no-one should be left behind and maintain a balance between inclusive prices for passengers and sufficient revenues for drivers.

Launched in 2013, today we operate in France, Belgium, Algeria, Angola, Senegal, Ivory Coast and Mali. Come join our ambitious team, committed to changing the market for good!

About the role:

We’re looking for a Learning & Development Specialist to help us grow and develop our people across all our markets. You’ll design, deliver and manage programs that support onboarding, performance, and continuous learning, making sure every employee has the tools to thrive and succeed.

What you’ll do:

- Own and run our global onboarding program, making sure every new joiner has a smooth and impactful start.

- Design and manage internal learning initiatives such as mentoring, shadowing and peer-learning programs.

- Deliver and coordinate training programs for employees and managers

- Lead the performance management process, ensuring fair, transparent and consistent practices.

- Own the goal-setting framework across the company, supporting alignment and clarity.

- Manage onboarding and exit interviews, gathering insights to improve the employee experience.

- Own and run the engagement survey process, from launch to action planning.

- Analyse data from these processes and report on outcomes, engagement and impact, proposing solutions for improvement.

What we’re looking for

- Experience in HR, ideally around 2 years, with at least some exposure to L&D initiatives.

- Fluent in English and French

- Strong program management and facilitation skills.

- A creative mindset for designing engaging learning experiences.

- Someone who loves building from scratch, experimenting, and improving things constantly.

Why join us?

- You’ll have a big impact on how our people learn, grow and perform.

- Work across multiple countries and cultures.

Interview Process

First step: Interview with VP People

Second step: Case Study

🌈 Ride with Pride at Heetch 🌍

We’re all about building a diverse, inclusive team where everyone feels safe, seen and celebrated. Different backgrounds, perspectives, and vibes? Bring it on. That’s how we grow.

And hey — studies show some people (especially women and early-career folks) hold back from applying unless they tick every single box. Don’t do that. If this role sparks something in you, but you’re not sure you match everything — apply anyway. We care about potential, mindset, and energy just as much as experience.

Everyone’s welcome on the Ride 💖

Heetch

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Learning and Development Specialist