Hazel Health is the nation's largest virtual provider of school-based healthcare services, and has been recognized by Fast Company as "one of the world's most innovative places to work" in 2023.

By partnering with districts and health plans across the country, Hazel transforms schools into the most accessible front door to physical and mental healthcare. Today, Hazel's diverse team of licensed providers deliver therapy and medical services virtually (in school or at home) to over four million K-12 students — regardless of their insurance status or ability to pay. Hazel aims to remove all barriers to the mental and physical health care that children need to thrive: in school, at home, and in life.

Helping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will

Make an Impact: Work with a team that is increasing equitable access to quality health care experiences for students and their families.
Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise.
Feel Valued: Work with a team that is being compensated competitively, developed professionally, and celebrated frequently for making a meaningful difference.

Check us out at Hazel Health Careers.

The Role:

The Hazel Health Professional Learning Specialist is a part-time temporary role from January 13, 2025 - March 17, 2025. Professional Learning Specialists are responsible for the successful end user training of the Hazel Health telehealth solution in all Hazel Schools. As part of the Implementation Team, you will work in close collaboration with the assigned District Implementation Manager, Lead School Implementation Manager and our Ops, Customer Success, Marketing, Health, and Engineering teams to lead the school level rollout of Hazel services and training of end users. You will effectively deliver end user training via virtual modes, ensuring benchmarks are met on time and new customers are set up for success.

Location: Remote

What You'll Do:

Delivers assigned training curricula aligned with organizational strategy and business needs to a wide audience of school leadership, administrators, educators, counselors, support staff, and parents/guardians
Delivers learning & development resources (i.e., guides, summary sheets, templates, etc.)
Identifies, recommends, and implements enhancements to current training programs based on data, feedback and innovation
In partnership with training leadership, actively manages and maintains training enrollment, progress, and completion for assigned schools and users
Communicates with employees and partners regarding training via regular online communication, whether email, Slack, Gainsight or other communication methods
Provides detailed instruction for various training components. Supports each school partner in responding to their unique needs

Knowledge, Skills & Abilities:

Exceptional communication skills, able to deliver information clearly and engagingly
Proficiency in delivering interactive training sessions both in-person and virtually
Compassionate customer service skills, enjoys interacting with many people at different levels of an organization
Excellent problem-solving skills with a focus on creating solutions
Ability to manage time well and ask for support when needed
Self-reflective and committed to ongoing growth and improvement
Embodies discretion and able to handle information with sensitivity and confidentiality
Quick learner, excited about learning to use systems in new contexts
Comfortable navigating multiple computer and internet-based applications
Able to organize complex information with digital tools/troubleshoot and assist user with solutions

Requirements:

Minimum of 2-3 years of experience working in an organizational development, or learning and development role in educational settings such as schools or educational organizations, or experience in healthcare settings such as hospitals, clinics, or healthcare provider practices
Interest or experience in interdisciplinary collaboration between education and healthcare sectors
Proven track record for meeting or exceeding business objectives and goals
Google Workspace, web video conferencing and Learning Management System proficiency
Gainsight proficiency a plus
Spanish speaking a plus, but not required

If you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply anyway.

Total compensation for this role is market competitive, with a base salary range of $36 - $43/hr, a 401k match, healthcare coverage, paid time off, and a broad range of other benefits and perks. Review our benefits at Hazel Health Benefits.

We believe talent is everywhere, and so is opportunity. While we have physical offices in San Francisco and Dallas, we have embraced working remotely throughout the United States. While some roles may require proximity to our San Francisco or Dallas offices, remote roles can sit in any of the following states: AZ, CA, CO, DC, DE, FL, GA, HI, IA, IL, ME, MD, MA, MI, MO, NE, NV, NJ, NM, NY, NC, OR, PA, RI, SC, TN, TX, VT, VA, WA and WI. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with Hazel. State locations and specifics are subject to change as our hiring requirements shift.

We are committed to creating a diverse, inclusive and equitable workplace. Hazel Health values the minds, experiences and perspectives of people from all walks of life. We are proud to value diversity and be an equal opportunity employer. Hazel will consider qualified applicants with an arrest or conviction record for employment in accordance with state and local laws and "fair chance" ordinances. For all Hazel positions, a criminal background check is required following a contingent offer of employment. Learn more about working with us at Hazel Health Life.

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Professional Learning Specialist (Temporary)