Why GO Media & Gladwell Practice Solutions

GO Media is the engine behind Gladwell Practice Solutions (GPS), a category-defining education and growth platform created by Dr. Jason Gladwell, a world-leading Invisalign provider and authorized Invisalign education partner. GPS exists to close the gap traditional clinical education leaves behind—equipping practices with the leadership, operational, and growth capabilities required to turn expertise into results.

Where most education stops at how to treat, GPS focuses on how to grow. Our programs combine proven systems, real-world playbooks, and performance-led learning to drive measurable practice transformation

Why This Role

The Learning Systems & Design Specialist owns the learning backbone of the GPS ecosystem.

In this role, you'll lead the evolution of our LMS from a content repository into a high-impact learning environment. You'll manage the platform end-to-end while shaping learning journeys, improving learner experience, and supporting measurement of engagement and outcomes.

Sitting at the intersection of learning design, systems, and performance, your work will directly influence how clinicians and teams engage with GPS — and how effectively they translate learning into real-world results.

Why Now

GPS is at an inflection point.

As our programs and audience expand, we're moving beyond static education toward personalized, insight-led learning at scale. This role will help build the systems, dashboards, and intelligence that power that shift.

Working in a lean, high-ownership team, you'll wear multiple hats, solve meaningful problems, and see your impact quickly. This is a chance to build, learn, and influence at speed while shaping a category-leading learning platform at the intersection of education and business growth.

What You'll Be Doing

What You'll Be Doing

As the Learning Systems & Design Specialist, you'll own the GPS LMS and learning experience end-to-end — collaborating with SMEs to design and build programs that are active, engaging, and grounded in learning science, while driving operational excellence and using data to continuously improve impact.

Your key responsibilities include:

Learning Systems Ownership

Manage LMS operations across all programs (GPS, SPP, and future offerings), including course setup, updates, enrollments, permissions, and workflows
Maintain platform quality, structure, and usability to deliver a seamless learner experience
Serve as the internal product owner for the LMS, identifying enhancements, prioritizing improvements, and driving platform evolution

Learning Experience & Design

Build and optimize learning journeys, pathways, and program structures inside the LMS
Partner with SMEs to translate content into engaging digital learning experiences
Apply learning principles to improve engagement, completion, and knowledge application

Measurement & Insights

Track learner engagement, progress, and feedback to identify improvement opportunities
Build simple dashboards and reports that inform decisions across learning, product, and marketing
Use data and qualitative insights to recommend enhancements to programs and learner experience

Collaboration & Improvement

Produce insight summaries and recommendations to support continuous improvement
Contribute ideas to strengthen personalization, experimentation, and measurement of impact
Work cross-functionally with learning, marketing, and operations teams

Requirements

3+ years experience in LMS administration, learning operations, learning design, or a related role
Strong experience managing LMS platforms - Absorb preferred
Experience supporting the development and delivery of digital learning programs
Confidence using learner feedback and basic reporting to improve programs and learner experience
Highly organized, detail-oriented, and systems-minded, with the ability to coordinate multiple course designs and launch timelines
Ability to manage multiple priorities in a fast-paced, scaling environment
Collaborative mindset with the ability to work closely with SMEs and cross-functional teams
Strong written and verbal communication skills
Ability to work 5 days a week in a highly collaborative on-site environment

Benefits

Competitive salary and benefits
A small, high-performing team where your work has high visibility and impact
Professional development support (courses, conferences, software)
Friendly, collaborative culture with cross-disciplinary exposure

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Learning Systems & Design Specialist