Job Description

Training Specialist (Remote)

Primary Duties & Responsibilities

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment.

We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.

Role Overview

Could you be our next Globe Life University Training Specialist? Globe Life is looking for a Globe Life University Training Specialist to join the team!

In this role, you will be responsible for facilitating both new agent training and leadership development. This begins at Globe Life University Sales Academy, by providing best-in-class sales training that leads to immediate and lasting success for new agents. At Globe Life University Leadership Academy, this role will have oversight of all facets of both the 101 and 201 programs, designed to provide Agency Builders with the knowledge, skills, and resources necessary for Career Track Advancement.

The position requires maintaining a positive work atmosphere through effective communication and behavior that fosters collaboration with customers, clients, co-workers, and supervisors. Training must be delivered in a motivational manner that creates enthusiasm and encourages the application of skills, knowledge, and a positive attitude, while embedding the company's vision, mission statement, and corporate culture into all training & development programs, platforms, and agent interactions.

This is a remote / work-from-home position.

What You Will Do

Globe Life University- Sales Academy:
- Facilitate New Agent Training: Conduct virtual sessions to deliver the standard of excellence as defined by the business. Train and educate sales professionals on Family Heritage Division success systems, sales processes, products, and underwriting guidelines and approved best practices.
- Agent Support: Provide communication and support to new agents before, during, and after Sales Academy training.
Globe Life University Leadership Academy (101/201):
- Program Management: Understand, utilize, and manage logistics and communications with the GLU Coordinator. Develop and implement quarterly on-site leadership training content & methodologies.
- Outcome Tracking: Measure effectiveness and evaluate progress against objectives, providing improvement suggestions that lead to Career Track Growth.
Career Track Growth & Development:
- Training Implementation: Devise and implement training & development programs to drive Career Track Growth and advancement specifically for Sales Professionals, Agency Builders, and Field Directors.
- Reporting & Analysis: Provide weekly updates to the business regarding any risks or opportunities at the Agency Builder & Field Director roles.
Training Platforms:
- Weekly Performance Power-Up Series: Reimagine this 4-part series to support all agents in the primary activities necessary for growth: Sales, Training, Recruiting, and Team Building.
- Weekly MTB Call: Reimagine the Monday Sales Professional Rally call to support all objectives listed above.
- Quarterly National Webinar: Support the development and facilitation of the National Training Webinars.
General Responsibilities:
- Team Interaction: Effectively and positively interact with team members, motivating them to succeed.
- Communication: Communicate effectively with appropriate parties on product/training/technology launches and campaigns.
- Education: Ensure sales professionals are educated to perform at high levels and increase customer satisfaction.
- Event Participation: Attend sales meetings or company events as required.
- Compliance: Ensure adherence to FHD procedures and rules regarding policy sales and renewals in accordance with quality requirements, compliance standards, regulatory guidelines, and contractual obligations.
- Content Review: Review training and development content for alignment with corporate strategy and current field activities.
- Field Support: Engage in occasional field deployment to support at the local agency level.
- Resource Collaboration: Collaborate on resource updates and enhancements as needed.

What You Can Bring

Education: Bachelor’s degree or equivalent working experience.
Work Experience: 3+ years of training experience required; industry experience is preferred.
Technical Skills: Fundamental understanding and utilization of Microsoft Office Products (PowerPoint, Excel, Word) and the Zoom platform.
Training Expertise: Ability to identify training and learning opportunities aligned to business objectives and create learning modules upon request.
Platform Management: Learn, lead, and teach all digitalized platforms (current and future) that aid agent learning and development.
Travel Flexibility: Flexible to travel upon request (25% travel as determined by the company).
Communication: Ability to communicate effectively and promptly at all levels.
Leadership: Leadership and motivational skills with drive and determination.
Attitude: Proactive "can-do" positive attitude with a desire to continually seek improvement.

Applicable To All Employees of Globe Life Family of Companies:

Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.

How Globe Life Will Support You

Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:

Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.

Globe Life

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Training Specialist (Remote)