CAN - Project Manager L&D

Location: Toronto, ON

Onsite Flexibility: Hybrid — 4 days in office

Contract Details

Position Type: Contract
Contract Duration: 3 months (with potential for extension)
Pay Rate: C$75.00–C$85.00 / Hour (CAD)
Shift / Schedule: Monday to Friday, 8:30 AM – 5:00 PM
Travel Requirements: Not required

Job Summary

This contract role sits within a Learning & Development team of approximately 20 people and focuses on mid-to-high complexity L&D training projects. The Project Manager will develop an understanding of overall portfolio/program movement with individual lines of business and rationalize how the assigned projects fit with business priorities in the long term. The successful candidate will drive L&D processes to implement learning solutions in various formats including but not limited to in-person or virtual Instructor-led training (ILT), eLearning, webinars, self-directed learner pathways, and workshops. The role requires interaction with both internal and external stakeholders, and performance will be measured by deliverables.

Key Responsibilities

Develop an understanding of overall portfolio/program movement with individual lines of business and rationalize how the assigned projects fit with business priorities in the long term
Drive L&D processes to implement learning solutions in various formats including but not limited to in-person or virtual Instructor-led training (ILT), eLearning, webinars, self-directed learner pathways, and workshops
Lead the end-to-end planning and execution of medium-to-high complexity L&D projects, leveraging key project management tools to ensure projects are delivered on time, within scope, and on budget
Support the vendor selection, engagement and onboarding process when third-party learning solutions are within scope
Develop and implement effective stakeholder engagement strategies
Build relationships and maintain regular communications with internal and external stakeholders
Report on project progress with project teams and business stakeholders at different levels
In partnership with L&D CoEs and business partners, support the development of a delivery strategy, change & launch communications plan, and maintenance plan
Ensure tight governance control and actively manage/resolve risks and issues
Conduct project retrospectives and act on lessons learned for continuous improvement
Stay current with emerging trends in project management inclusive of Agile and hybrid project practices and principles
Be an active member of the broader project management community by sharing subject matter expertise and learning to advance professional growth

Required Skills

Experience in banking, financial industry, or insurance companies
Project Management experience in the L&D space is a MUST as a primary role
Proficiency in MS Project and MS Office Suite
Experience managing medium-to-high complexity projects
Learning and Development — design and development experience
Agile experience / SCRUM
Strong organizational skills and strong communication skills
Attention to detail
Thorough understanding of project management frameworks and methodologies
Practical knowledge in adult learning principles for various delivery methods
Proven track record of delivering results and commitment to operational and service excellence
Strong client focus with ability to listen and quickly learn about various clients and become a trusted advisor on delivering learning solutions successfully
Ability to prioritize and manage multiple projects concurrently with changing business priorities in a fast-paced environment
Ability to manage multiple stakeholders and build relationships effectively, leveraging sound communication, negotiation, consensus-building and influencing skills
Ability to tailor communications to different stakeholders at different levels
Solutions-focused, "can-do" attitude to foster positive team morale and high engagement
Excel in translating business needs into learning requirements in collaboration with L&D partners
Strong critical thinking, analytical, and problem-solving skills
Highly adaptable and flexible with ability to take initiative in a dynamic work environment
Competency in team meeting facilitation in virtual environments leveraging collaboration tools such as MS Teams and Webex

Preferred Skills

Previous banking experience
Prior L&D experience in performance consulting, design, development, facilitation, and/or learning technologies is beneficial
Program management experience
Experience with LMS and LXP is a bonus
Experience with eLearning tools and standards (e.g., SCORM, xAPI, HTML 5) and development software (e.g., Articulate Storyline/Rise) is a nice to have

Education Requirements

Post-secondary education required
PMP, Agile and/or Scrum certification (nice to have)

Required Experience

Minimum 7–10 years of experience in project management, preferably in a learning or adult training environment

Important Notes

Interview process: 2 rounds confirmed, possible 3 rounds — virtual

About the Client

This client is one of North America's largest financial services institutions and the sixth-largest bank on the continent by branches, serving approximately 22 million customers across Canada, the United States, Europe, and the Asia-Pacific region. Headquartered in Toronto, Ontario, it operates a full-service financial platform spanning personal and commercial banking, wealth management, insurance, and payment solutions, delivered through a team of over 85,000 employees worldwide. Teams here span retail banking advisors, commercial lenders, wealth management professionals, risk analysts, technology specialists, and learning and development professionals who collaborate across a globally respected organization with a genuine focus on inclusion, equity, and career development.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-08489 Industry: Operations & Management

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Global Technical Talent, an Inc. 5000 Company

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