Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are currently looking for a Learning and Development Specialist to join our team in a hybrid role (once a week at Opolska 112 street).

The ideal candidate has professional experience in payroll and communicates confidently in German at a minimum C1 level. In this role, you will be supporting the Germany & Austria market, working closely with cross-functional teams to ensure smooth and accurate operations.

Responsibilities:

Coordinate and administer learning and development programs, including leadership, professional skills, language, and onboarding training.
Manage and maintain the Learning Management System (LMS), including course creation, assignments, user administration, and training records.
Design, develop, and continuously improve e-learning content and digital learning materials using authoring tools and multimedia formats.
Collaborate with internal stakeholders and external vendors to plan, schedule, and deliver training initiatives.
Organize training logistics, including participant registration, communication, and hotel and meeting room bookings for training programs and events.
Monitor training effectiveness and prepare regular and ad hoc reports, dashboards, and audit-related documentation.
Maintain knowledge management platforms and ensure training documentation, SOPs, and information articles are accurate and up to date.
Support learning projects and global initiatives by implementing process changes and ensuring alignment with corporate standards.
Manage training budgets, invoices, funding applications, and coordinate with Finance and other departments.
Provide support for apprenticeship, onboarding, and talent development programs while handling employee inquiries and requests.

Qualifications

Bachelor’s degree in Human Resources, Business Administration, Education, Psychology, or a related field.
Minimum 2-4 years of experience in Learning & Development, Training Administration, or Talent Development.
Hands-on experience with Learning Management Systems (LMS) and digital learning tools (e.g., Articulate 360).
Experience in creating and maintaining e-learning content and training materials.
Proficiency in SAP and Microsoft Office applications, particularly Excel, with experience in reporting and data analysis.
Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously.
Excellent communication and stakeholder management skills, with fluency in English and German and the ability to collaborate across international teams.

What can we offer?

Contract of employment,
Private medical care (LuxMed),
Pluxee card,
Life insurance,
Multisport card,
MyBenefit cafeteria system,
Access to professional training and development programs,
Hybrid work model (once a week work from the office),
Additional paid leave (up to 4 extra days).

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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Learning & Development Specialist with German