FLSA Status: Full-time, Exempt
Location: Remote in CA, DC, FL, GA, IL, IN, MD, MA, MI, MN, NJ, NY, NC, OH, OK, PA, TN, TX, VA, WA, WI
Salary range: $75,000-$85,000

About Genesys Works

Genesys Works is a national leader in providing pathways to career success for high school students in underserved communities through skills training, meaningful work experiences, and impactful relationships. We operate in nine cities across the United States and partner with employers to create transformative opportunities for young people.

We are excited to add a Manager, Program Training to our National team!

Position Overview

The Manager, Program Training is responsible for designing, delivering, and continuously improving training resources that equip staff to implement program strategies effectively.

This role focuses primarily on building high-quality training content, facilitating learning experiences, and supporting staff adoption of program practices across sites.

Reporting to the Director of Program Training & Systems, this position is ideal for someone who enjoys translating strategy into clear, practical training materials and supporting staff learning in a collaborative, fast-paced environment.

Key Responsibilities

Training Development & Delivery

Partner with the National Program Team to understand program priorities and translate them into clear, engaging training materials
Design and deliver virtual and in-person trainings for site staff
Develop user-friendly resources such as facilitator guides, toolkits, onboarding materials, and recorded training modules
Support onboarding of new program staff through structured training experiences

Staff Support & Adoption

Build relationships with local site teams to understand training needs and barriers to implementation
Gather feedback on training effectiveness and adjust materials accordingly
Provide follow-up support and office hours to reinforce learning and promote adoption of program practices

Resource Management

Organize and maintain training materials in shared platforms (e.g., Box Hub, intranet, etc.)
Ensure materials are accessible, up-to-date, and easy to navigate
Support basic guidance for staff on how to use program tools and platforms (in partnership with IT when needed)

Collaboration

Work cross-functionally to ensure training materials reflect current processes
Support continuous improvement efforts by identifying trends in staff questions or challenges

The Ideal Candidate

Training & Facilitation Experience: Experience designing and delivering engaging trainings for adult learners
Classroom & College advising Experience: as the person directing training for GW program staff, knowledge of college advising best practices & comfort/experience teaching young adults is required
Clear Communicator: Strong written and verbal communication skills with the ability to make complex information simple and actionable
Organized & Detail-Oriented: Able to manage multiple projects and timelines effectively
Collaborative Mindset: Builds strong working relationships across teams and sites
Adaptable: Comfortable adjusting priorities and materials as program needs evolve
Problem-Solver: Approaches challenges with curiosity and a solutions-oriented mindset

Compensation

In our quest to be a nonprofit employer of choice, we offer:

Competitive compensation commensurate with experience and qualifications
Medical, dental, and vision insurance
Company-paid life and disability insurance
Generous paid time off policy, (11) company paid holidays, and “Soft Close” between Christmas and New Year’s
403(b) retirement savings plan with company match

Communications allowance
Focus Fridays and flexible work arrangements

Our Commitment to People
Genesys Works is an equal opportunity employer who is committed to fostering an equitable, inclusive, and respectful workplace where all individuals feel valued and empowered. It starts with our talented candidates. We celebrate diversity in all its forms and seek to recruit, support, and retain talent that reflects the culturally diverse communities we serve. Discrimination or harassment of any kind has no place here.

Genesys Works

New Jobs

Manager, Program Training