As a Learning Experience Designer, you will be responsible for designing and developing instructional materials and activities that enhance the learning experience. Your main objective will be to create engaging, interactive, and effective learning content for internal and external audiences, including FloQast employees, partners, and customers via FloQademy, FloQast’s learning portal.

Customer Education Experience Required

Visa sponsorship is NOT available at this time

What You’ll Do

- Collaborate with subject matter experts to identify learning needs and design effective learning solutions for internal and external audiences
- Design and develop a wide range of engaging and interactive activities, including e-learning modules, instructional videos, interactive simulations, and assessments, tailored to various learning styles and objectives
- Assist with content conversion from cross-functional departments for CPE eligibility
- Conduct quality assurance reviews of learning content to ensure accuracy, relevance, and alignment with learning objectives on a routine basis
- Develop content outlines, learning objectives, and knowledge check questions
- Continuously evaluate and improve learning solutions based on feedback and performance data
- Develop Multilingual Content, design and create instructional materials and courses in multiple languages to meet the needs of diverse learner populations
- Stay up-to-date with emerging trends and technologies in learning and instructional design
- Any other projects as assigned to help the Company meet its goals

What You’ll Bring

- 2+ years of relevant experience, ideally in Tech/SaaS
- Proficiency in instructional design models and principles
- Proven experience designing and developing effective learning solutions
- Strong technical skills, including experience with LMS platforms (Skilljar preferred) and proficiency in e-learning authoring tools, SCORM standards, HTML (Rise, Storyline, Articulate 360, Adobe, Captivate, Guidde, Descript, Reprise)
- Passion for learning and continuous improvement
- Self-starter with a high level of initiative and follow-through, including the ability to self-teach new instructional design tools and/or features
- Strong sense of ownership and urgency, organizational and time management skills, and ability to multitask and prioritize work
- Excellent communication (written and verbal), interpersonal and consultative skills
- Strong work ethic and integrity
- Ability to work well under tight deadlines and respond to rapidly changing demands

Nice To Haves/Other

- Proficient in graphic design software such as Adobe Photoshop and Illustrator
- Customer Education experience at a financial technology company

#LI-JP1

The base pay range for this position is $60,000- $108,000. Compensation is not limited to base salary. FloQast values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance, and Unlimited Vacation.

FloQast reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.

About FloQast:

FloQast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, FloQast helps teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriors—and continues to grow. Our mission is to continuously elevate the accounting profession, enhancing both its practice and perception.

Our values act as a guiding compass, shaping every decision we make, and are non-negotiable, particularly in our hiring process. Alongside our employees, partners, and customers, we embody these values every day:

Unwaveringly Authentic

Ambitious with Integrity

Empowered to Grow

Committed to Collaboration

Customer Obsessed in All Ways

FloQast is regularly rated as a Best Place to Work!

Inc. Magazine’s Best Workplaces in 2024, 2023, 2022, and 2021
Best Places to Work by LA Business Journal since 2017 (that’s 8 years!)
Built In’s Best Place to Work in Los Angeles 6 years in a row!

Because we are Customer Obsessed in All Ways, check out what our customers have to say about FloQast on G2 Crowd.

FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees.

Link to FloQast Recruiting AI Usage Policy

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Learning Experience Designer