JOB SUMMARY:

The Trainer will facilitate and create training support and guidance. In this role, you will be expected to deliver and develop training programs complete with materials, tutorials, instructions, and learning resources for new and current employees efficiently and effectively. You will be responsible for managing virtual new hire class participants in a high-volume capacity while being accountable for learners' engagement in class and ability to apply the learned materials in order for them to advance to a team outside of training.

ESSENTIAL TASKS & RESPONSIBILITIES:

Participate in the full life-cycle of new Endurance employees' onboarding and training experience. Engaging new team members to ensure set up prior to training, delivering the training, and facilitating a handoff meeting with management.
Develop new employees into successful team members to be transitioned to a team manager with a high probability of success in their hired role.
Monitor and mentor current employees to elevate their skill level to reach new goals.
Build relationships with management to identify departmental training needs.
Utilize and create training tools such as PowerPoints, handouts, job aids, reference guides, and more that can be deliverable resources for training purposes.
Become efficient with the Learning Management System technology capabilities and create needed courses using the company's preferred LMS platform.
Communicate regularly with the training department team members in support of cross-class facilitation and support.
Network and build relationships with team members in the departments you provide training support for.
Prioritize and engage new and current employees using multi-channel training methods and communication.

TECHNICAL COMPETENCIES:

5 – 8 years + of Training/ Facilitation and/or Classroom Management experience preferred in a high volume environment (agency and/or corporate experience)
Proven work experience in training, facilitation, developing employees, and coaching
Confident, captivating, and effective public speaker
Devoted to the education growth, and success of each learner
Strong initiative and solid judgment abilities/skills
Successfully convey complex materials and processes
Customer and employee experience focused
Ability to multi-task, prioritize, and manage time effectively
Ability to recognize a problem or potential problem and react quickly and effectively
Must be a proactive and enthusiastic team player
Punctuality and dependability are crucial
Microsoft Office (including Outlook, Excel, PowerPoint, and Word) and Adobe Acrobat

The candidate(s) offered this position will be required to submit to a background investigation.

Compensation Ranges - $28.85-$31.25 Hourly

Our Benefits Include:

Paid training
Work From Home Opportunity
Computer Equipment Provided
401(k) with company match after 90 days of employment
Medical, Dental, and Vision Insurance
Voluntary Life Insurance
Internet Stipend
Paid Time Off
Holiday Pay

Learn more about life at Endurance—connect with us on LinkedIn, Facebook, Instagram, and Twitter.

Equal Employment Opportunity
Endurance Warranty Services is proud to be an equal-opportunity employer. We celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Our differences are what make us better together. Endurance Warranty is an E-Verify Company.

About Endurance
Endurance Warranty has been honored with multiple Stevie Awards for being a great place to work, and we're growing rapidly. We're a fast-paced company offering limitless opportunities to grow your career. Thanks to our dedicated employees, we provide best-in-class auto repair coverage to customers across the country, protecting people from unexpected and costly breakdowns for almost 15 years. At Endurance, we embrace the entrepreneurial spirit, and you'll play a role in shaping this dynamic industry. We offer great pay, amazing benefits, and the opportunity to learn and grow.

When you work for Endurance, you're working for a company that cares about you and your future. We empower employees to lead, drive change and give back where they work and live. Our people are our greatest strength, and we're proud to work as a diverse team to serve our customers and our community.

Therefore, we've been honored as a top place to work, including multiple StevieⓇ Awards for the best workplace and great employer. For the last several years, Endurance has also earned a spot-on Selling Power's "50 Best Companies to Sell For" and consistently makes industry lists from Crain's and Inc. magazine for our continuous and significant growth. Experts in the industry recognize that our employees care as well—Consumer Affairs highly recommends Endurance, and our customers highly rate us on Google, Trustpilot, and other major online review sites.

Come accelerate your career with us. We'll give you the tools you need to succeed at work and the flexibility to enjoy life outside of your job.

Endurance Warranty Services, LLC

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