Title: Senior Enrollment Coach (Sr. Enrollment Coach)
Reports To: EMS Manager
Department: Enrollment Management Services
Location: Remote
Salary Range: $58,000 - $60, 000
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Who You Are:
The Senior Enrollment Coach is responsible for all aspects of the student recruitment process for client institutions. The programs we represent span the higher education vertical, from undergraduate to graduate, online and on-campus. The Senior Enrollment Coach is the direct point of contact for prospective students on all questions related to client programs, application processes, and enrollment information and manages student engagement including providing retention services, post-start, when applicable.
For some accounts, the Senior Enrollment Coach may be responsible for student support that goes beyond the point of new enrollment, including continued registration throughout a degree program. In these scenarios, the Senior Enrollment Coach is responsible for product knowledge regarding continuing registration, course options and selection, and managing a total student enrollment portfolio.
Here are the abilities we seek out:

Manage a large database of prospective student inquiries, handling 100+ calls per day at times
Engage in conversations with a variety of individuals daily, focusing on identifying their interests and highlighting relevant features of the program they are interested in.
Provide detailed and accurate program information to ensure the prospective student is positioned to make a fully informed decision in instances where the prospect is a strong match for the client program
Manage all aspects of the recruitment pipeline for the accounts you are assigned to including interviewing prospective students and managing the enrollment process
Assist in document collection including previous transcripts, resumes, letters of reference, etc.
Discuss program information with highly informed prospective students thoroughly
Work independently, but be able to collaborate with management and clients to create and execute effective enrollment processes and strategies
Interact directly with clients, face-to-face, via phone, and email
Update all interactions in a CRM to ensure a high level of prospective student service
Manage paperwork, pay extreme attention to detail, and provide accurate updates to account leads and management as needed
Maintain compliance in all areas of the role including when communicating program details and documenting student interactions
Follow up with enrolled students to ensure timely registration for upcoming terms and accurate total enrollment counts by program portfolio
Participate in the training and development of EMS colleagues

Who We Are:
EducationDynamics is a marketing and enrollment management company that is transforming the way students connect with the right school for them. Join our big-hearted team of higher education experts—we specialize in market research, advertising, multichannel marketing, lead generation, and enrollment management for over 500 US colleges with a focus on adult online education.
EDDY is always looking for exceptionally savvy, driven individuals who are passionate about helping our partner institutions understand, engage, enroll, and retain students. Our collective passion and shared mission led to EDDY being recognized as a 2024 Great Place to Work®. Our headquarters are based in Lenexa, Kansas, but our team is expanding every day with over 425 members across the country.
What We Offer:
Our Core Values:
Working Together
We value the people we work with and genuinely enjoy the work we do together.
Working with Standards
We hold ourselves to high standards.
Driving Great Outcomes
We focus on achieving results and making a real impact.
Our Contributions
Our Scholarship Administration Database, Unigo, helps students explore scholarship opportunities and offers a $10,000 yearly award to assist first-generation students in making their college aspirations come true.
Our Commitment to Advancement
At EDDY, we value learning and aim to provide a space for everyone to grow and share their knowledge by giving tuition reimbursements for expenses incurred through accepted universities. With this approach taken, we also recognize the hard work of our team members and promote them when these accomplishments present themselves.
Other advantages to working at EDDY include:

Medical, dental and vision coverage

401K Plan

Pet insurance

Remote work or flexible schedules

Unlimited Paid Time Off (PTO)

Training and growth opportunities

What You Offer:
Educational Requirements and Background:
Bachelor’s Degree is preferred
The Successful Candidate Profile:

Performance-focused, with a passion for higher education
Previous experience in a consultative sales position that required attention to detail and ability to engage with prospective students from diverse backgrounds
Knowledgeable of the higher education field including higher education, graduate degrees, and the education services industry
Creative problem solvers who also understand the value of established processes
Dedicated to ongoing learning and improvement with a coachable mindset

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Preferred Skills:*

5+ years in a consultative sales position, with a deep understanding of the higher education field
An understanding of the consultative sales process with previous experience that required in-depth product knowledge
Exceptional conversation skills

EQUAL EMPLOYMENT OPPORTUNITY
EducationDynamics, LLC is an Equal Opportunity Employer. We do not discriminate against applicants based upon any protected status, including but not limited to race, color, creed, religion, gender, national origin, ancestry, age, marital or domestic partner status, military or veteran status, affectional or sexual orientation, physical or mental disability, gender identity or expression.
EducationDynamics offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
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Job Type: Full-time

Pay: $58,000.00 - $60,000.00 per year

Benefits:

401(k)
Health insurance
Life insurance
Tuition reimbursement
Vision insurance

Schedule:

8 hour shift

Work Location: Remote

Education Dynamics Llc

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Senior Enrollment Coach, EMS