Compensation Band: 5

Normal Hiring range: $78,629.00 to $98,286.50 CAD per year

Your expertise shapes our business

At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit team passionate about making a global impact. Learn more about the CWB Group.

Our commitment to Diversity, Equity and Inclusion (DEI)

The CWB Group believes that diversity and inclusion among our employees is critical to our success, and we seek to recruit, develop and retain the most talented employees from a diverse candidate pool.

Work with us and achieve your career goals

For almost 75 years, our employees have been the backbone of our business, driving our success and extraordinary reputation. We challenge our employees to take charge of their careers and provide growth opportunities, tools and resources to reach their goals.

What To Expect

The Bilingual Education and Learning Solutions Specialist is a role supporting the Education and Product Development services. Promote our Education product line in your designated region to support existing users and facilitate new business opportunities. This position will also be responsible to identify new areas of growth for Education including working with government stakeholders on skilled trades and youth education initiatives.

This Includes

Business Growth

Partner with the Education and product development team in scoping opportunities for education
Identify and map Education content to provincial outcomes ensuring that resources align to provincial standards
Network with government, industry and training providers to ensure our products meet required standards
Work with colleges and vocational schools to partner on Education courses to increase revenue across a range of CWB education products
Present value propositions internally and to potential and current clients
Assist in lead generation, proposal development for Education product and service offerings
Ensure all stages of lead generation are entered into CRM
Be accountable for territorial revenue growth and client adoption/onboarding
Responsible for maintaining the files of all clients who are “in-progress”, and ensure that AP forms, quotations and licensing agreements are completed as needed. Customer liaison from start to finish.
Generate new leads and opportunities for the Education product lines
Travel to client sites as needed and showcase Education products and services (travel up to 30%)
Assist Sales and Marketing in developing Education launch packages and specific product training programs for both internal staff and end user customers.

Client Service

Conduct training sessions and seminars for clients and customers
Manage customer demonstration accounts and ensure that these are monitored and followed-up on after demo period has ended
Collect feedback from instructors and teachers and consolidate to reports to learning development managers
Manage project portfolio to ensure quality, on-time and on-budget implementations using a mix of resources within the CWB Group
Ensure accounts are up to do in CRM and Brightspace
Work with end user clients to troubleshoot and manage their LMS accounts
Collaborate with other user enablement managers for resource allocations and workload assignments to meet delivery requirements
Collaborate with vice presidents, directors, managers and peers in creation of new services to advance practice and customer success
Provide feedback to company management to ensure curriculum, content, material resources and asset quality are met
Attend industry conferences and tradeshows, as appropriate, to represent the company and promote Education

Business Management

Work collaboratively with Sales, Operations, Product Development and CWBWF to help build product knowledge, Education programs and educational training initiatives and deployments.
Manage territorial budgets including revenue, costs, training and meeting goals
Support Sales staff as needed as SME’s to support the corporate sales development
Work collaboratively with the CWBWF to ensure that they understand the system and help onboard clients to their requested needs (high schools and colleges)

Other Duties As Assigned.

In this position, you will report to the Learning Development Manager and will be working remotely from your home office in Canada. CWB is adopting a remote-first working model, where employees will work from their home office, servicing the client within their specified areas either remotely or in person. We are embracing radical flexibility, where employees are encouraged to work a schedule that works best for them, their team, and their clients.

What You Bring To The Table

Excellent oral and written communication skills in English and French
BA in Business or Education or related Post-Secondary/Vocational School degree or diploma
A strong understanding of the Welding and fitting DVS program
5-10 years Welding education, Sales or Technical Support background
Exceptional skills designing and presenting solutions, articulating value propositions, and managing delivery to maximize both revenue potential and customer success in a consulting/training practice
Experience working on enterprise-wide initiatives for complex organizations
Sales experience within the service sales industry an asset
Demonstrated experience in identifying and acting on new business opportunities within new markets
Experience working with educators and/or trades people
Excellent interpersonal and communication skills
Strong presentation skills
Strong analytical skills
Outstanding communication skills; presentation, written, verbal, listening, and influencing others
Strong customer relationship acumen; comfortable interacting with all levels of an organization
Ability to work independently and as part of a collaborative internal team
Ability to work with minimal amount of supervision.

Additional Requirements

This is a remote, work from home position
Applicant must be based in the Province of Quebec
Travel in designated territory up to 30% travel time, your own vehicle and a valid driver’s license is necessary

The Following Qualifications Are Considered Assets

Instructional Design and Previous Instructor experience
Pressure Welding Quebec Course Diploma
Welding Supervisor Steel, Welding Supervisor Aluminum and Level 1 Inspector

What’s in it for you?

Competitive salary structure
Comprehensive medical benefits for you and your dependents
Flexible work schedule
RRSP and pension program
Structured career development: we offer education and training opportunities to help you reach your goals

Accommodation

The CWB Group is committed to providing accommodation to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us when applying and we will work with you to meet your needs. We welcome applications from all qualified individuals; however, only those under consideration will be contacted. Apply today!

CWB Group

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Bilingual Education and Learning Solutions Specialist