Company Description

Creams Cafe, the UK’s leading Italian gelato and dessert company, was founded in 2008 and has grown to become the largest dessert brand nationwide. Known for its commitment to quality and innovation,The brand is celebrated for its vibrant and delightful experience, offering an extensive array of freshly made desserts, including waffles, crêpes, sundaes, and handcrafted Creams gelato made with premium Italian ingredients. With ambitious plans for continued UK growth and global expansion, this is an exciting time to join the Creams team.

Role Description

This is a full-time remote role for a Brand Trainer at Creams Cafe. The Brand Trainer will educate the teams and franchise partners on Creams’ standards, values, and offerings. Responsibilities include creating and delivering training materials, conducting virtual and in-person sessions, ensuring adherence to brand guidelines, and assessing training effectiveness. The Brand Trainer will collaborate with multiple teams to maintain consistent guest experiences and support the onboarding and development of new team members.
Ideally based in central UK for access nationally.
salary - £33k plus benefits

Qualifications

Training and facilitation skills with the ability to engage diverse audiences
Exceptional communication and presentation abilities
Understanding of brand management and ability to enforce brand guidelines
Experience in learning and development, particularly in the food and beverage or hospitality sector
Strong organizational and project management skills
Adaptability, problem-solving skills, and a self-starter mindset
Proficient in virtual communication platforms and training tools
Willingness to travel occasionally for on-site training sessions
Prior experience in a similar role is advantageous but not mandatory

Creams Cafe

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Brand Trainer