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We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Training Advisor

What does a successful Training Advisor do at Fiserv?

You will provide insightful and effective learning experiences for Fiserv’s SMS Partner organizations. You will review and enhance the components of learning programs including facilitation, logistics, content, curriculum, and evaluation. You will partner with internal and external leaders and various stakeholders to ensure programs you manage are aligned to Merchant Solutions’ business objectives.

What You Will Do

Design, develop and facilitate onboarding and continuing education programs for SMS Partner organizations
Partner with product, process & sales enablement subject matter experts to ensure continuous updates to all content within new partner and continuing education programs
Develop digital content and assets to enhance learning
Evaluate program feedback and align results via performance consulting with Sales/Service bank leadership and other stakeholders
Drive strategic outcomes aligned to key segment initiatives for desired competencies and skills

What You Will Need To Have

4+ years of experience in Learning & Development
2+ years of experience in Financial/Merchant Services or industry
Bachelor’s Degree in relevant field (Business Management, Marketing, HR, Education) or equivalent work experience

What Would Be Great To Have

Experience with LMS
Knowledgeable SharePoint administrator
Formal facilitation certifications by accredited vendors
Software sales and/or product management experience
Experience working with the Clover solution
Experience/knowledge in merchant service sales process, tools, systems & products

Salary Range

$82,500.00 - $132,000.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank You For Considering Employment With Fiserv. Please

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our Commitment To Equal Opportunity

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note To Agencies

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning About Fake Job Posts

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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Training Advisor