Closing the Gap Healthcare (CTG) is dedicated to providing Canadians with the highest level of care across a wide range of home-based and community-setting services.

We are seeking a Learning and Development (L&D) Specialist to design, develop, implement, and monitor CTG’s training and development programs. Reporting to the Director of HR, the L&D Specialist will collaborate with other members of the HR team to align CTG training with our clinical development programs.

This is a one-year contract in a hybrid environment of in-office and home and is based in our Mississauga office.

What you'll be doing:

You will design best-in-class courses, training materials and identify delivery methods.
You will develop and update training materials, including e-learning courses, presentations, and training manuals.
You will deliver and facilitate various types of in-class and web-based training sessions, including new hire orientation, enhanced home and community best practice learnings, monthly refresher training, and other soft skills training.
You will manage the learning management system (LMS) and other educational technology tools, ensuring seamless access to training materials and tracking employee progress and performance.
You will report on training completion and generating post-training reports to capture the effectiveness and ROI of learning programs

You will collaborate with SMEs to create content ensuring learning objectives and outcomes are aligned with role-specific competencies and CTG standards for quality of care.

You will foster a strong partnership with clinical educators, professional practice leaders, and other healthcare subject matter experts.

Skills needed for success:

3 years of experience in the development and delivery of adult learning and education programs, including the assessment of adult learning content
Degree in Human Resources or Education or related discipline
Completion of/or working towards completion of an adult education certificate program
Ability to develop engaging and relevant content that aligns with diverse learning needs and objectives
Strong facilitation skills with the ability to engage diverse audiences
Extremely proficient in eLearning software and Learning Management Systems
Excellent project management and organizational skills
Strong communication and collaboration skills

What you can expect:

As a member of Closing the Gap Healthcare, we are built to be a Team Made for Caringtm, you can expect:

Competitive Total Compensation package
Comprehensive health and dental package, including comprehensive support for mental health
Group RRSP Matching
Extensive learning and development career opportunities
A culture of performance recognition and appreciation
A commitment to excellence

Who we are:

Closing the Gap Healthcare (CTG) is proud to be a Canadian owned, award-winning, fully accredited and government (Ministry of Health) funded organization.

We are dedicated to providing people of all ages the highest level of care across a wide range of home-based and clinic healthcare services. Everything we do is based on ethical principles and compassion, together with our commitment to meet the highest practice standards. We are, in every way, A Team Made for Caring™.

The Not So Fine Print:

We are excited you are considering applying to become a valued member of our “Team Made for Caring”.

This position is open to individuals who are eligible to work in Canada, and who meet all the essential requirements stated above. Accommodation will be provided in all parts of the recruitment and assessment process as required under the CTG Accessibility policy.

Closing the Gap is committed to a high-quality and safe environment for our team members and clients/families. At Closing the Gap, we strongly encourage all new hires to be vaccinated against COVID-19 and Influenza as unvaccinated team members put themselves, co-workers, their clients, their client’s families, and CTG’s communities at unnecessary risk.

Closing the Gap is committed to the success of all its team members. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at jobs@closingthegap.ca at your earliest convenience.

Closing the Gap Healthcare

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Learning and Development Specialist