Business Development Manager - New Business (Retail EPOS & Payments)

Location: Remote - UK
Reports to: Product Director, Swan Retail

About Swan Retail

Swan Retail is part of the ClearCourse Group and delivers powerful retail EPOS and back-office software solutions to multi-site and independent retailers across the UK.

Our platform goes beyond point of sale. Swan provides a fully integrated retail ecosystem, combining front-of-house EPOS, robust back-office management, omni-channel connectivity, loyalty functionality, and embedded payments powered by ClearAccept.

With over 20 years of product evolution, Swan is a mature, feature-rich retail solution with high customer retention and deep operational capability. From fashion and department stores to furniture and sports retail, we help retailers run smarter, more connected operations.

Swan is a core brand within the ClearCourse retail division and benefits from dedicated marketing campaigns, SDR support, and strong internal investment.

The Role

We are looking for a commercially driven Business Development Manager to accelerate new business growth within Swan Retail.

This is a new role within the team, created to expand market reach and drive additional revenue. You will focus on identifying and securing new retail customers, particularly within fashion, department stores, furniture, beauty, homeware and specialist retail sectors.

While there is inbound support and marketing activity, this role requires a proactive mindset. We are looking for someone who can build their own campaigns, open doors, and develop relationships across the retail landscape.

You will own the full sales cycle, from prospecting through to close, working closely with product managers, implementation teams, and senior leadership to deliver well-structured, commercially sound deals.

What You'll Be Doing

Driving new business acquisition across key retail verticals
Identifying market opportunities through networking, outreach, and targeted campaigns
Managing the full sales cycle from first contact through demo, proposal, negotiation and close
Responding to RFPs and structured tender processes
Delivering product presentations (remote and in person), supported by product and implementation teams
Building professional relationships with retail decision-makers
Creating development plans, sales forecasts and revenue projections
Working closely with marketing and SDR teams to maximise campaign performance
Accurately managing pipeline and activity within HubSpot
Meeting agreed quarterly revenue and new logo targets

Requirements

Required:

Proven success driving new business growth within IT, Tech, SaaS, or Retail Software
Strong commercial and technical awareness
Experience managing full sales cycles, including RFP processes
Strategic and analytical thinking skills
Strong forecasting and pipeline management capability
Organised, structured and target-driven
Experience using CRM systems (HubSpot preferred)

Desirable:

Background in retail software, EPOS, or e-commerce solutions
Experience selling into fashion, department stores, furniture, or specialist retail sectors
Experience within a PE-backed or scale-up environment
Strong professional network within retail
Excellent negotiation and stakeholder management skills

Why Join Swan Retail?

Join a growing retail technology brand within ClearCourse
Strong marketing investment and SDR support
Full product and implementation backing during the sales process
Clear, structured targets and uncapped commission with accelerators
Opportunity to grow within the wider ClearCourse retail portfolio

Benefits

Competitive base salary with uncapped commission
25 days holiday plus bank holidays
Hybrid and flexible working options
Private medical cover
Health cash plan
Life assurance
Access to the Calm wellbeing app
Perkbox employee benefits platform
Enhanced parental leave
Cycle to work scheme
Volunteering days
Employee Assistance Programme
Ongoing learning, development, and career progression across the ClearCourse Group

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Business Development Manager