We're Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we're passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

This opportunity offers a great chance to be part of one of Civica's expanding North America business. Civica Canada (formerly Momentum Healthware), a subsidiary of Civica Group, is dedicated to maintaining our position as an industry leader in the development and delivery of software solutions for the healthcare industry. Our success is based on providing outstanding service and support to customers throughout North America and Globally.

Requirements

Role - Business Analyst

Location - Winnipeg office 3 days per week preferred, remote in Canada may be possible too.

Contract type - Fixed term for 18 months

The Civica Canada Business Analyst (BA) is responsible for the elicitation, analysis, and documentation of requirements, development of functional specifications, scope documents and assist in the preparation of development cost estimates for new initiatives spanning multiple product lines.

The Business Analyst acts as a liaison and facilitator amongst the variety of stakeholders, building positive relationships across the organization, and have a "find a way" attitude in working with the customer, as well the Technology, Sales, and Client Services teams to identify, document, and implement our software solutions.

This position requires an individual who can work autonomously and thrive in a dynamic, fast-paced environment, with strong attention to detail and exceptional organizational skills. The successful candidate will be excited about answering the question asked, but also the question that was not; seeing the bigger picture to make cross-functional and sector connections.

EXPERIENCE

Candidates will possess a minimum of three years' practical experience as a dedicated business analyst in a technology-focused organization or company
Experience working in software industry as a business analyst considered a strong asset
Experience working in the health software sector in an analyst capacity is considered an asset

Benefits

Life at Civica: Life at Civica is fun and flexible. We have the following benefits that make us - one of the top employers of choice and a great place to work.

Civica Foundation | Giving Culture: We encourage our people to take advantage of our Days of Difference initiative that makes a lasting impact in the community through goodness and charity.

Civica Culture | Work life balance and Blended working: Flexible working, less commuting and more time with friends and family gives a perfect work life balance to our people.

Learning and Development | Growth Opportunities: Civica has a unique 70:20:10 learning model, which supports your learning demands in an interesting, challenging & fun way!

Benefits

Employee Wellbeing: Being a people-first company, we have integrated health and wellbeing benefits for our members and their family. We have a team of Mental Health Champions working hard to change the stigma around Mental Health. We routinely run awareness workshops to ensure our colleagues better understand how Mental Health can impact your day-to-day life. We are available for support when you need it most and actively encourage our people to reach out to us
Generous Leave Policy: Civica allows you to take time off from work with generous leave benefits
Rewards and Recognition: We recognise and appreciate our colleagues for their contribution by monetary/non-monetary recognitions and rewards
Tenure Milestone Recognition: We value and recognise the years of service of our people
Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas, suggestions, and recommendations to make Civica an even more inclusive organisation for everyone. Our groups are for anyone who wants to support and ally with that community

Civica Accolades:

‘Investors in People' - Gold: We prioritise the development of our colleagues to match their ambition
Great Place to Work: We are dedicated to creating an outstanding employee experience
Financial Times - Diversity Leader 2023: We're committed to maintaining an inclusive and supportive culture
Australian Business Awards - Employer of choice
Top rated employer - Glassdoor: Our average length of service is 9 years
Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices

Civica

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