Job Title: SPECIALIST, COMMUNITY DEVELOPMENT

Reports To: Executive Director

Status: Full-time

The CIO Association of Canada (CIOCAN) is a not-for-profit community of CIOs and IT leaders whose mission is to facilitate networking, sharing of best practices and executive development, and to collaborate on issues facing CIOs/IT Executives.

POSITION SUMMARY:

Reporting to the Executive Director, working with a small, dynamic Operational Team, our volunteers and external stakeholders, the new role of Community Development Specialist will help drive the creation of a new business development strategy, create meaningful relationships, and build CIOCAN’s revenue base by taking advantage of substantial, untapped opportunities to significantly grow CIOCAN’s membership.

WHO WE’RE LOOKING FOR:

As the ideal candidate, you are a creative and entrepreneurial business development professional, with leadership experience ideally gained within a business development environment. You are imaginative, tech astute, and business-minded with the proven ability to successfully transform an organization’s business development strategy to one that differentiates and resonates in a competitive marketplace. You are comfortable and effective supporting decision-makers and experienced in building and executing organizational strategy.

KEY RESPONSIBILITIES:

Management and implementation of member growth/development initiatives, marketing & communications, value-add member programs, services and events designed to increase membership and member satisfaction.

Implement and coordinate membership prospecting, sales/acquisition, onboarding, retention and exit processes.

Work collaboratively with staff to coordinate ongoing membership promotion, communications to increase awareness and interest in CIOCAN membership.

Participate in and work collaboratively with events staff on the delivery of CIOCAN events and industry conferences/tradeshows to support membership development objectives.

Manage development and implementation of member programs and services and associated supplier/partner relationships.

Establish, cultivate and manage relationships with external stakeholders, regional reps, mentors, partners, and organizations to advance membership objectives.

Propose strategies and tactics to meet association objectives in the areas of membership development and membership programs as part of the strategic planning process. Develop, implement, and monitor the annual membership operating plan and budget.

Together with the Operational Team, provide ongoing leadership and support to the Membership and Programs Committee and any ad-hoc committees required to advance membership development objectives.

Conduct/coordinate market research to identify and understand existing and potential target markets, member needs, and provide insights into new programs, services, and events to ensure value and satisfaction regarding CIOCAN membership.

Provide ongoing recommendations and reports the Executive Director in the areas of marketing, membership growth and member programs.

Attend Board of Directors, Membership and Program, and other committee meetings as required.

Other duties as required.

Qualifications & Skills:

Post-secondary education in marketing, sales, business management or related field

5 – 7 years of progressive experience in membership sales/development and membership programs and services, or equivalent

Demonstrated ability in sales, partnership development and customer relations

Excellent interpersonal, communication and presentation skills

Highly motivated, self-driven team player with strong leadership skills

An effective collaborator and problem solver

Experience developing and executing plans and budgets

Experience in the Not-for-Profit, Charitable sectors

Experience MS Office skills (Word/Excel/Outlook/PowerPoint) Members Management & Customer Relationship Management systems

This position is fully remote; however, the successful candidate must also be available and willing to travel on occasion as required.

***Please summit resume & cover letter stating salary expectations, to: Lorraine Bauer, Executive Director; members@ciocan.ca

Job Type: Full-time

Benefits:

Flexible schedule
Work from home

Schedule:

Monday to Friday

Work Location: Remote

CIO Association of Canada

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SPECIALIST, COMMUNITY DEVELOPMENT