Job Title: Learning & Events Coordinator

Based: Remote/Hybrid with some in person attendance required primarily in London

Reporting to: Training & Events Manager, PTRC

Department: PTRC

Salary: £27,000

Background to PTRC

PTRC Education and Research Services is part of The Chartered Institute of Logistics and Transport (CILT) in the UK – the leading professional membership organisation for all those working in the passenger, freight transport, transport planning and supply chain professions.

PTRC is an international, multi-disciplinary training and development organisation specialising in training and staging events on all matters relating to transport and travel planning.

We lead the profession in providing training courses, study tours, workshops, seminars and conferences. Clients include highways, traffic and transport practitioners in government, local authorities and consultancies as well as practitioners in the charitable sector. Services are delivered both in the UK and internationally.

Key purpose

To support our endeavour to deliver innovative and essential learning opportunities to the sector by providing outstanding administrative support for PTRC courses, lectures and annual conference.

Key responsibilities

To provide a complete administration service for PTRC courses, events and annual conference, including coordination and delivery of the evening 20 week lecture series for graduates
To support the work of the Learning and Events Manager and the Head of Technical Development in the forward planning of training courses
To liaise with venues: planning, booking and delivering high-quality events
To liaise with delegates: invoice and confirmation of booking, production and circulation of joining instructions and any learning materials
To liaise with speakers: confirmation of arrangements; receipt of materials from presenters and production of lecture notes for delegates
Post event: production and analysis of delegate feedback; distribution of certificates of attendance; coordinate analysis of expenditure and reconciliation against budget
To be responsible for the maintenance of the PTRC website and the creation and delivery of all PTRC marketing emails
To contribute to the development of online learning products and coordination of online learning
To work with the Learning and Events Manager to deliver effective marketing campaigns
Carry out additional duties and provide support as required

Key skills and knowledge

Proven ability to work remotely
Proven organisational skills, able to work efficiently and innovatively
Exemplary customer service skills and a desire to go above and beyond
Passionate about professional learning and development
Excellent written and oral communication skills
Attention to detail and superb problem solving skills
A good level of literacy in IT is essential; knowledge of Microsoft Office (essential), Microsoft Dynamics CRM, POS Systems operations and website maintenance is preferred

Experience and qualifications

Minimum 2:2 undergraduate degree.
Experience of or with CMS, content creation or web content preferable
Administrative experience
Previous experience in events, professional education and training is desirable

This role may occasionally require travel throughout the UK with some overnight stays.

Person Specification

The post holder will be required to work with minimal supervision on a day-to-day basis and will have to work in close cooperation with the rest of the small team
The post requires a very competent individual who is willing and capable of fulfilling a wide range of duties commensurate with a business with few staff
A friendly disposition and the ability to be an active team-player are important together with an enthusiastic and pro-active approach to all aspects of work.
This is a varied and interesting post with scope for development. It will require a willingness to occasionally work outside regular office hours

CILT (UK)

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Learning & Events Co-Ordinator