Job Title & Specialty Area: Sr Learning Technology Specialist
Job Type: This is a remote position with occasional on-site meetings (Texas residency required).
Why Children’s Health?
At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being. Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary:
The Sr. Learning Technology Specialist provides day-to-day administration, maintenance and analysis of learning technologies including learning management system (LMS) and experience platforms. Will lead multiple complex projects related to learning technology and collaborate with stakeholders to accomplish project goals and objectives. May, on occasion, facilitate learning events related to learning technology. Collaborates with unit/division leadership to understand business goals, objectives and challenges, and has a deep knowledge of all components, features and functions of the LMS. Consults internally to recommend learning technology solutions, well-coordinated logistics and configures reporting to inform critical decisions. Stays abreast of industry standards and best practice to enable continuous innovation in learning technology in support of organizational initiatives and goals.

Responsibilities:
Consults with unit/division leadership to understand business goals, objectives, and challenges; and provide learning technology insights to business solutions and challenges.
Leads multiple complex projects related to learning technology and collaborate with stakeholders to accomplish project goals and objectives. May, on occasion, facilitate learning events related to learning technology.
Apply a deep understanding of all components, features and functions of the LMS to help business units leverage learning technology to help solve business problems. Advise leadership on how to best utilize learning technology to support the mission, vision, values, strategy and goals of Children's Health. Explains complex technology in an easily understood manner.
Act as the liaison to internal and external customers to ensure smooth operation and collaboration among entities. Examples include Children’s Hospital Association (CHA), Children’s IS Department, external content vendors, and other entities that intersect with learning technology.
Provide reports and analysis to ensure learning and development initiatives accomplish intended goals and missions. Identify and report on trends related to technical support issues while advising and empowering help desk personnel in problem solving. Leverage reports and learning data to help leaders gain insights and make data-driven decisions.
Lead the technical and functional oversight of the day-to-day administration, operation, maintenance, usage, and analysis of learning management systems and experience platforms.
Monitor organizational, industry and LMS changes and system/process updates; revise training programs to incorporate changes. Update and improve one’s knowledge and skills pertaining to the LMS, learning technology and related fields.

This is a full-time position.

How You’ll Be Successful:
WORK EXPERIENCE

7 years+ experience with LMS administrative duties Required
Strong track record of successfully managing learning technology and learning consultation engagements in complex organizations Required
Experience with Cornerstone API integrations and/or Health Stream LMS (eeds) is a "plus"
EDUCATION
Graduate or professional work or advanced degree; or equivalent experience Required
LICENSES AND CERTIFICATIONS
Cornerstone certified Preferred
A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.

Holistic Benefits – How We’ll Care for You:
Employee portion of medical plan premiums are covered after 3 years.
4%-10% employee savings plan match based on tenure
Paid Parental Leave (up to 12 weeks)
Caregiver Leave
Adoption and surrogacy reimbursement

Children's Health

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Sr Learning Technology Specialist