Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

Job Description

SUMMARY OF POSITION

The Director of Organizational Learning & Development provides strategic leadership for the organization's learning, leadership development, talent development, and workforce readiness initiatives. This role is responsible for building a culture of continuous learning and professional growth by developing organizational capabilities that support employee's success, leadership development, training engagement, retention, and long-term business objectives.

The Director serves as a key partner to executive, operational, and People & Culture leaders to align learning and development strategies with organizational priorities. Through leadership of the Organizational Learning & Development and Licensure Supervision teams, this position drives innovative learning solutions, leadership development, succession planning, organizational training, and career development initiatives that strengthen the workforce and support the organization's mission, vision, and strategic goals.

Essential Duties And Responsibilities

Learning Strategy & Organizational Development

Lead the development, implementation, and continuous improvement of enterprise-wide learning and development strategies, programs, and initiatives. Conduct and oversee organizational learning needs assessments, gap analyses, and workforce capability reviews to identify opportunities for improving employee performance, engagement, retention, productivity, and career development. Partner with executive leadership, operational leaders, and People & Culture teams to align learning solutions with business objectives and organizational priorities. Develop innovative learning interventions and training programs to address identified performance, leadership, and organizational development needs. Research emerging learning technologies, industry trends, and best practices to continuously improve learning effectiveness and learner experience.

Leadership Development & Talent Growth

Design, implement, and evaluate leadership development programs that support leaders at all levels of the organization. Lead and oversee:

People Leader Orientation
Quarterly People Leader Training Programs
Leadership Development Programs
Mentorship Programs
Succession Planning Programs
Soft Skills Development Programs

Support career pathing, workforce development, and talent retention initiatives through structured learning experiences and development opportunities. Collaborate with leadership to identify high-potential talent and create development pathways that strengthen organizational bench strength.

Learning Operations & Program Delivery

Direct Day-to-day Operations Of The Organizational Learning & Development Team To Ensure Effective Execution Of Learning Programs And Initiatives. Ensure Standardized Implementation And Delivery Of Learning Programs Across All Regions, Departments, And Business Units. Oversee The Design, Facilitation, Maintenance, And Evaluation Of

New Hire Orientation
Annual Required Training
Training Plans Tied to Job Roles
Soft Skills Training
Internship Programs
Professional Development Programs

Lead the administration, optimization, and strategic utilization of the Learning Management System (LMS), ensuring an effective and engaging learner experience. Develop and maintain learning curricula, content standards, and instructional design practices that support adult learning principles and organizational goals.

Compliance, Accreditation & Workforce Readiness

Requirements

Ensure organizational training programs meet all legal, regulatory, accreditation, and compliance requirements. Oversee annual required training programs and related compliance reporting. Support accreditation readiness and ongoing accreditation requirements through effective training systems, documentation, and program management. Manage workforce readiness initiatives including:

CPI (Crisis Prevention Intervention)
CPR/First Aid Training
Licensure Supervision Programs
Professional Credentialing and Development Support

Collaborate with Clinical Learning & Development leadership to ensure coordinated and compliant training approaches across the organization.

Performance Measurement & Continuous Improvement

Establish and monitor learning metrics, outcomes, quality measures, and return-on-investment indicators to evaluate program effectiveness. Analyze learner feedback, business outcomes, engagement data, retention trends, and performance measures to continuously improve learning programs. Prepare and present reports and recommendations to executive and operational leadership regarding learning effectiveness and organizational development outcomes.

Team Leadership & Financial Management

Lead, coach, develop, and manage Organizational Learning & Development staff and Licensure Supervision team members. Perform management responsibilities including hiring, onboarding, coaching, performance management, succession planning, employee engagement, and corrective action when necessary. Foster a culture of continuous learning, collaboration, innovation, and accountability within the department. Manage departmental budgets and resources to ensure fiscal responsibility and maximum return on investment. Monitor financial performance of learning initiatives and provide budget forecasting and reporting as needed.

Strategic Partnerships

Partner with operational leadership, People & Culture, Clinical Learning & Development, and other stakeholders to identify business challenges and deploy effective learning solutions. Support enterprise employer brand initiatives, workforce development partnerships, and educational relationships, including collegiate discount and partnership programs. Regularly engage with organizational sites and operational leaders to assess learning needs, support implementation efforts, and ensure alignment with strategic priorities. Support organizational initiatives that promote belonging, engagement, employee experience, and organizational culture. Perform other duties as assigned.

Key Program Ownership

The Director is accountable for the strategy, execution, and outcomes of:

New Hire Orientation
People Leader Orientation
Quarterly People Leader Training
Leadership Development Program
Mentorship Program
Succession Planning Program
Learning Management System (LMS) Administration
Annual Required Training
Accreditation Support
Collegiate Partnership & Discount Programs
CPI Training
CPR/First Aid Training
Job-Specific Training Plans
Licensure Supervision Program
Soft Skills Training
Internship Program

Qualifications

Education

Bachelor's degree in human resources, Organizational Development, Education, Business Administration, Psychology, Communications, or related field required.

Master's degree preferred.

Experience

5+ years progressive leadership experience in Learning & Development, Organizational Development, Talent Development, Human Resources, or related field.
Experience leading enterprise-wide learning and development initiatives.
Experience managing teams, budgets, and organizational change initiatives.
Experience with Learning Management Systems and training technologies.
Healthcare, behavioral health, or human services experience preferred.

Knowledge, Skills & Abilities

Expertise in adult learning principles, instructional design, leadership development, and organizational development.
Strong facilitation, presentation, coaching, and consulting skills.
Knowledge of accreditation, regulatory, and compliance training requirements.
Ability to analyze workforce data and learning metrics to drive business decisions.
Experience developing succession planning and talent development strategies.
Strong project management and change management skills.
Excellent written, verbal, and interpersonal communication skills.
Ability to influence and collaborate with executive and operational leadership.
Ability to travel as needed.

Physical Requirements

Standing – 10%

Sitting – 90%

Squatting – Occasional

Kneeling – Occasional

Bending – Occasional

Driving – Occasional

Lifting – Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type

Full time

Pay Range

$108,920.00--$163,400.00

Benefits

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

Medical, dental, and vision health coverage
Flexible Spending and Health Savings Accounts
403b retirement plan with company match
Paid time off and ten paid holidays
AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
Employee Resource Groups
Continuing education opportunities
Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.

Centerstone

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Director of Organizational Learning & Development