Company Description

CAWST is a Canadian charity and licensed engineering firm. We address the global need for safe drinking water and sanitation by building local knowledge and skills on household solutions people can implement themselves.

At the heart of everything we do is our belief that when people have their basic water and sanitation needs met, they have the opportunity to succeed. This is what drives our dedicated team to work with a global network of more than 1,500 clients and partners. Together, we have reached over 50 million people since our inception in 2001.

Collectively, we are making a difference at a scale beyond what any of us could do individually. But our job isn’t done yet and we need you to help us expand our reach.

Job Description

Do you dream of your work making a difference in the world? CAWST is an international development organization focusing on Sustainable Development Goal 6 - water and sanitation for all - and we’re looking for an organized, reliable, and passionate self-starter to support our learning and development team.

Join CAWST in a dynamic role where your passion and creativity drive the design, delivery, and evaluation of online, blended, and face-to-face learning materials. As a vital team member, you’ll actively develop, adapt and curate compelling capacity development resources. This position offers a diverse scope, allowing you to explore water, sanitation, hygiene, behaviour change, and instructional design subjects.

At CAWST, we need learning assets to be documented and easily and quickly accessible by our staff and clients. That means creating conditions for knowledge to flow between people and tools, identifying and capturing important information, and creating systems everyone can use with minimal time and effort to access and share.

Location: This position requires you to be located in Calgary. You must be available to work from our Calgary office for at least three days per week (Monday to Wednesday), with flexibility to work from home on some Thursdays and Fridays. Evening or weekend hours may be required for certain events.
Position Type: Full-time, Fixed-term Contract (12 months)
Start Date: September 1, 2025

Please note, to be considered for this role you must have Canadian work authorization that is valid for the full contract duration.

Key Responsibilities

Instructional design:

Support the planning, design, and execution of multiple projects concurrently.
Collaborate with subject matter experts to assess learner needs, establish learning objectives, curate content, and craft training strategies and materials that spark behaviour change.
Execute all phases of documentation processes, including planning, research, writing, reviewing, editing and publishing across various formats.
Develop diverse learning aids, such as presentations, graphics, diagrams, videos and interactive e-learning.
Explore and propose innovative learning tools and technologies for cutting-edge design solutions.
Use TalentLMS, Articulate, communications platforms (such as WhatsApp), and other technologies and approaches to develop and manage engaging resources accessible to diverse internet connectivity levels.
Adapt and tailor products to the cultural and educational contexts of a broad range of adult learners.
Explore and experiment with leveraging AI tools in our work.
Manage the instructional design of new resources and update and adapt existing resources.
Create and set up automated communications that support our clients' learning journeys.
Provide support for institutional analytics and reporting by tracking new and updated resources, online courses, registration and completion rates, and evaluations.

Asset management:

Organize, track and troubleshoot the catalogue of online resources (washresources.cawst.org), including identifying and incorporating missing translations, repairing broken hyperlinks and establishing version control.
Capture and catalogue metadata.
Support in the organization and storage of design files and documentation.
Leverage digital tools to enhance content management.
Support the organization and maintenance of event creation and registration.
Other tasks as required to support the management of learning assets.

We are looking for someone who is ready to dive in, learn, and get things done! You don't need to be an expert in all of the above, but we will expect you to be curious and proactive, ask questions, seek clarification, and apply critical thinking to solve problems.

Qualifications

Education and Qualifications

This position is open to all education levels and areas of study. Preference may be given to those with specialization or experience in instructional design, knowledge management, or education.
Ability to conduct self-directed learning on learning management, digital asset management and design technology is key to success.
Experience with the following tools is an asset:
- Talent LMS
- Articulate 360 (Rise and Storyline)
- Canto
- Canva
- Microsoft D365
French or Spanish fluency is an asset but not a requirement.

Qualities We Are Looking For

Passionate and committed to CAWST and our cause
Relentless researcher, able to find and clearly communicate information, formulate options and recommendations
Organized and motivated professional, driven to achieve goals, with superior time management and organizational skills
Accountable team player, you take your commitments seriously and keep your team informed
Detail-oriented, you take pride in making sure nothing gets missed
Self-starter with demonstrated ability to take initiative and seek consultation

Additional Information

Work Environment

Hybrid work environment: In-office (Monday - Wednesday) & Remote (Thursday - Friday, when possible), with flexibility for in-person meetings and events. Please note that this role may require more than three days per week in-office on a regular basis, so remote days are not guaranteed.

Benefits Of Working At CAWST

A meaningful role, making a difference every day for people living without basic water and sanitation.
A workplace culture where collaboration and innovation are fostered.
Rich on-the-job experiences and professional development opportunities.
Strong promotion of work-life balance and flexible work environment.

When applying, please include:

A cover letter that tells us more about you past what we can see on your resume, and why you are excited to work with CAWST. We will not consider your application unless this is included.
- Please note: We would rather read a shorter note from YOU than a formal letter from ChatGPT!
Your resume.

CAWST values equitable opportunities, sustainable solutions, and collaborative and inclusive processes. CAWST recognizes and accepts differences in cultural, religious, and political processes and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

CAWST

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