Senior Learning Coordinator

Attention all detail-oriented individuals and organization enthusiasts! We are looking for an exceptional Senior Learning Coordinator to join our vibrant team. What is your mission? Ensuring our online learning platform is in top condition, with courses that are not just current, but outstanding examples of excellence.

This position is perfect for someone skilled at multitasking, enjoys working with a variety of teams, and excels at time management. If you're excited about delving into the realm of learning coordination with enthusiasm, then we're eager to hear from you!

Responsibilities:

· Review and edit course content within the Brightspace LMS, including text edits, updating links, and HTML coding.

· Create and administer surveys within Brightspace to collect student feedback.

· Develop and implement course and program policies, making updates as needed based on evolving program requirements.

· Manage incoming inquiries and correspondence via email, phone, and video calls, ensuring prompt and accurate responses.

· Collaborate with cross-functional teams including marketing, operations, finance, learning, membership, course development, and the D2L team to ensure seamless program delivery.

· Code invoices accurately and submit them to the finance department for processing.

· Continuously develop and refine program processes to enhance efficiency and effectiveness.

Qualifications:

· Proven ability to prioritize tasks, remain agile and adaptable in a fast-paced environment.

· Strong communication skills with a knack for clear and concise information transfer.

· Excellent time management skills with the ability to meet deadlines.

· Familiarity with Learning Management Systems (LMS), Brightspace preferred.

· Experience with coding HTML and handling technical aspects of online course delivery.

· Proficiency in managing invoices and basic financial processes.

· Demonstrated ability to work effectively both independently and as part of a team.

· Prior experience in an educational or e-learning environment.

· Adept at developing and implementing policies and procedures.

· Experience with D2L Brightspace or similar platforms.

· Please provide your resume, cover letter, and any relevant work samples/portfolio.

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Senior Learning Coordinator