Job Purpose

This role supports the company's human resource strategy by assisting in talent acquisition, learning & development and performance management. The incumbent will help source and engage potential candidates while contributing to the implementation and evaluation of development programs.
Key responsibilities include providing administrative and logistical support for talent acquisition efforts, ensuring a positive experience for candidates and hiring managers. The role will also involve assisting the learning and development team with various tasks to support HR functions.
Additionally, the role holder will provide support to employees and line managers in the performance management process, helping to address system-related inquiries and ensuring smooth operations. This position is an excellent opportunity to gain hands-on experience in HR and contribute to the growth and development of talent within the organization.

Key Responsibilities

Talent Acquisition

Responsible for attracting, evaluating, and hiring from a diverse pool of recent graduates and experienced talent.
Support to analyze and report on recruiting metrics.
Implement creative recruiting strategies to reach prospective applicants.
Liaise and maintain relationships with stakeholders (HRBPS & Line Managers) to come up with recruitment & onboarding schedules.
Ensure a positive candidate experience for all applicants by responding to inquiries from prospective applicants timely and professionally.
Receive and record job vacancy information from HRBPs.
Act as a point of contact and build influential candidate relationships during the selection process.
Utilize and understand recruitment technology systems (i.e. Taleo).
Support in the implementation and management of HR systems.
In liaison with the HRBPs provide recruiting support in interviewing, selection processes, offer management, process documentation, compliance management, and status communication with candidates and hiring managers.
In liaison with the HRBPs, contribute to handling recruiting functions such as interview management, correspondence, background screening processes, pre-employment screening, offer letter preparation, and facilitation of new hires.

Onboarding

Implement the onboarding program for all new hires.
Welcome newly hired employees and ensure a great employee experience throughout the onboarding journey by managing the end-to-end onboarding process.
Prepare and distribute onboarding welcome gifts.
Craft and send communication to the business with information about new staff announcements (both in the regions and in country) and internal appointments.
Schedule and co-ordinate onboarding presentations by liaising with different facilitators in the various departments.
Serve as the primary point of contact for hiring managers and newly hired employees.
Acquiring feedback on the onboarding process through the utilization of the onboarding survey and constant use to improve the onboarding experience.
Create and launch the onboarding survey and ensure employee and manager satisfaction.

Learning and Development

To support the development and implementation of all aspects of the Organization’s training programs, policies, and objectives to develop and maintain effective employee strength.
Support in the measurement of the total effectiveness of all learning and development programs.
Provide proactive tactical support to the Learning Lead and the Head of Talent and Capability.
Support the Learning Lead in the delivery of the annual training calendar to key stakeholders.
Organize and Co-ordinate ongoing training and development activities.
Maintain knowledge of learning and development, instructional design trends and developments, and understands how evolving technologies and trends should impact the design of instruction.

Performance Management

Coordinate performance review schedules and communications.
Support employees and managers with tools and processes.
Track progress and ensure timely completion of reviews.
Maintain accurate performance data and generate basic reports.
Assist in goal-setting, feedback collection, and review logistics.
Ensure confidentiality and compliance with HR policies.

Talent Management

Supports in the implementation of the talent management frameworks including succession management to consistently identify and assess talent by leveraging best practices in approach and delivery.
Support in reporting Talent Management, its progress and impact to both the business and the HR Team.
Delegated Authority: As per the approved Delegated Authority Matrix.

Knowledge, Experience And Qualifications Required

Bachelor’s Degree in a Business related field
Diploma in Human Resource Management and / Certification in CHRP.
Must be a member of IHRM.
3- 5 years’ experience in generalist human resources management, experience in supporting Talent Acquisition, Performance management and Learning and development will an added advantage
Excellent interpersonal and communication skills.
Able to work effectively in a multicultural environment.
Attention to detail, organized, proactive and has the ability to prioritize skills.
Skills in database management, record keeping and HR Analytics.
Ability to work in a fast-paced environment and handle a high volume of requests in an effective and timely manner.
Proficiency in MS Word, Excel and email / internet.

Primary Location

Kenya-Nairobi-Nairobi

Organization

Britam

Job Type

Permanent

Shift

Day Job

Contract Type

Full-time

Job Posting

28-08-2025

Unposting Date

07-09-2025

Number of Openings

1

Britam

New Jobs

Talent & Capability Associate