Learning & Development Trainer: Empower the Future at BST!

Are you passionate about enhancing skills and fostering growth in others? Join Best Service Team (BST) as a Learning & Development Trainer and play a vital role in shaping the future of our team. In this position, you will design and deliver impactful training programs that cater to our diverse workforce and support their professional development.

The Mission

At BST, we believe that knowledge is power, and continuous learning is key to success. As a remote-first organization, we thrive in a dynamic environment where employees are encouraged to develop their talents and advance their careers. Your role will be essential in creating a culture of learning and fostering the skills needed to meet the challenges of the digital landscape.

Responsibilities

Design, develop, and deliver engaging training programs and workshops for employees that align with the organization's goals and objectives
Conduct needs assessments to identify training and development needs within the team
Create training materials, including manuals, presentations, and online resources
Provide ongoing coaching and support to employees to reinforce learning and application of skills
Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics
Stay current with industry trends and training methodologies to enhance our offerings
Collaborate with management to develop career path frameworks and succession planning initiatives

Requirements

Strong presentation skills; confident speaking in front of large groups
Solid experience in designing, developing, and managing training programs
Advanced skills in Excel for training-related data and planning, and high-quality presentations (PPT, Google Slides)- advanced level
Excellent English communication skills (written and verbal)
Great time management and organizational skills
Proven ability to build and maintain relationships at all levels
Desirable: proficiency in tools such as Articulate, Adobe Captivate, Canva, Google Workspace and hands-on experience with Learning Management Systems/Platforms and digital learning projects
Degree qualified or equivalent practical experience in a similar role

Benefits

Remote work opportunity
Flexible working schedule
Salary and bonuses based on your performance
Learning opportunities
Career growth prospects

Best Service Team

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Learning & Development Trainer