As the Senior Manager of Learning Design, you’ll lead a team responsible for creation, execution, and continuous improvement of enterprise learning experiences that support key business priorities across Best Buy. This role directly manages a team of learning design managers and indirectly oversees designers responsible for delivering high quality, innovative learning content across multiple formats. As the strategic thought partner for the Design Center of Excellence, you will ensure the delivery of learning content is aligned to enterprise goals, grounded in evidence based instructional practices, and delivered with measurable impact.

This role is remote eligible, which means you would work virtually from home or another non-Best Buy location.

What you’ll do

Serve as an advisor to Learning Partner stakeholders, ensuring business priorities are being met by high-quality, timely learning experiences.
Establish a clear vision for learning design, setting standards for quality, innovation, and learner first approaches across the team.
Lead, coach, and develop the Design team, creating an environment that fosters creativity, collaboration, and continuous skill development.
Ensure the team stays current on industry trends, emerging technologies, and evidence-based learning practices for innovation across the function.

Create and manage processes and operating rhythms that support transparency, prioritization, timely execution, and stakeholder alignment.
Maintain strong cross functional partnerships to ensure learning deliverables exceed business expectations and are delivered on time, at scale, and high-quality.
Ensure solutions are built with measurement in mind, enabling data driven decisions and clear reporting on learning effectiveness.

Basic qualifications

5 years of experience in learning & development, instructional design, or organizational development
3 years leading corporate teams or providing direct people leadership
Proven experience developing learning content or leading project management initiatives at scale
Demonstrated ability to manage multiple priorities and drive outcomes in a fast-paced environment
Proficiency with technologies, platforms, and tools that balance learner experience with enterprise scalability
Track record of driving development initiatives that enhance engagement, collaboration, and overall quality of work

Preferred qualifications

7 years of experience in learning or HR related fields
Proficiency in leveraging or implementing technology for advancements in scale, efficiency, and speed
Demonstrated ability to influence leaders and collaborate across complex, cross functional environments
Strong critical thinking skills, with the ability to assess needs, identify solutions, drive clarity, and prioritize multiple workstreams
Ability to navigate ambiguity and adapt quickly to evolving business needs

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

Competitive pay
Generous employee discount
Physical and mental well-being support

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Position Type: Full time

Best Buy

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