Reporting to, and working closely with, the Chief People Officer, this purpose-driven, high-impact Talent & Culture leader will develop and enhance talent strategies and programs that drive and advance the achievement of organizational objectives through a High-Performance Culture (HPC). This role is pivotal in embedding our client’s Purpose, Values, and Behaviors into the fabric of how they lead, perform, and grow. You will lead enterprise-wide initiatives that activate culture, enable performance, and elevate talent—ensuring our client’s people and leaders are aligned, inspired, and equipped to deliver on our mission.

It is expected that the Talent & Culture leader will be a thought partner to the CPO and ELT. Learning agility is crucial; this impactful Director will instinctively and consistently remain open-minded and educated in new thinking in order to drive the required level of change and innovation to win.

In addition to working closely with the Chief People Officer, this Talent & Culture professional will work closely with the CEO, ELT, and the HR leadership team.

Key Responsibilities

Champion Purpose & Values

Champion and embed our client’s Purpose and Values across the employee lifecycle—from onboarding to performance to recognition.
Lead culture activation campaigns that bring those values to life, including “Customer First,” “Bold Collaboration,” “Act with Integrity,” and “Never Stop Learning.”
Design and facilitate experiences that help leaders and teams internalize and model these behaviors in daily work.
Oversee Performance Management, ensuring the Purpose and Values are embedded in all aspects of the process.

Enable High Performance

Evolve performance management practices to drive clarity, accountability, and measurable progress through OKRs and behavior-based feedback.
Partner with leaders to reinforce a culture of excellence, urgency with discipline, and ownership of outcomes.

Elevate Talent Management

Integrate High-Performance Culture (HPC) principles into talent planning, succession, and development strategies.
Collaborate with HRBPs and business leaders to identify and grow talent aligned with our client’s values and future capabilities.
Support the design and execution of leadership development programs that build behavioral discipline and strategic capability.

Drive Change & Engagement

Develop toolkits, communications, and workshops that support behavior adoption and cultural alignment.
Facilitate listening sessions and feedback loops to ensure cultural resonance and continuous improvement.
Serve as a visible advocate and coach for leaders navigating change and transformation.

Measure & Improve

Own the strategy and execution of measurement efforts related to engagement, behavior adoption, and cultural health.
Leverage data from culture surveys, customer satisfaction, and OKR achievement to inform strategy and interventions.
Ensure metrics are actionable, transparent, and aligned with enterprise priorities.
Build talent metrics to inform planning and decision-making.
Maintain ongoing relationships with external content experts across a range of relevant learning and development topics to stay current on best practices and trends.

Professional Experience

10+ years of progressive experience in HR, Organizational Development, Talent Management, or Culture Transformation roles.
Proven success leading enterprise-wide culture or change initiatives in complex, matrixed environments.
Deep understanding of performance enablement, leadership development, and behavior-based talent practices.
Strong facilitation, storytelling, and stakeholder engagement skills.
Experience with OKRs, behavioral frameworks, and continuous improvement methodologies.
Demonstrated ability to influence senior leaders and drive alignment across functions.
Track record of developing and executing talent programs that drive a High-Performance Culture.
Passion for purpose-driven leadership and creating inclusive, high-performing environments.
Experience with problem-solving methodology and strong project management skills.
Demonstrated ability to be a trusted advisor to members of the leadership team and to the broader employee base.
Ideal experience includes a blend of large, established organizations and smaller, more nimble companies.

Personal Characteristics

Business thinker with functional expertise in Talent—able to understand broad goals, envision the future state, and build the roadmap to achieve it.
Capable of championing and driving results cross-functionally throughout the organization.
Results-oriented with a hands-on, high-action mindset.
Hungry to learn and continuously improve.
Thrives in a fast-moving, high-growth environment.
Provides a consultative and coaching approach when interacting with leaders.
Proactively engages stakeholders, HR peers, and colleagues across functions to build rapport and earn broad-based support for initiatives.
Understands and articulates business issues and the related Talent and Culture implications; designs and delivers solutions that move the business forward.
Effectively presents materials in a clear and persuasive manner to all levels of the organization and management; thinks and communicates strategically.
Role models empowerment and accountability.
Deeply collaborative and willing to “roll up sleeves” to drive progress.
Demonstrates executive presence, earning respect and trust at all levels of the organization.
Strong interpersonal, organizational, and problem-solving skills.
Brings positive energy and connects visibly with employees.
Builder and executor with an openness to creative thinking.

Benson Executive Search

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Director, Talent and Culture