Amwins Global Risks

At Amwins Global Risks, we succeed together. We’re not ‘just another London broker’ placing risks and signing contracts. We’re forging relationships that are built to last. With over 700 employees around the world and a global footprint across more than 150 countries, we’ve cemented our place as a top 10 contributor to Lloyd’s.

Insurance is a relationship-based business, and achieving success means hiring the best talent in the industry. When you join us, we will encourage and support your professional and personal development as we invest in you and your learning to help you succeed and grow.

We believe in a flat organisational structure that prizes expertise and relationships equally. We’ve built a workplace where talent, collaboration and inclusivity are valued, and our commitment to diversity, equity and inclusion helps cultivate an open, welcoming workplace where everyone who works with us can be themselves.

The Learning & Development Administrator supports the coordination and administration of learning, onboarding, professional qualifications and development programmes across Amwins Global Risks. The role ensures learning systems, events, compliance activity and development initiatives are delivered accurately, efficiently and on time.

Responsibilities and Key Competencies

Onboarding & New Joiners

Coordinate onboarding for new joiners, contractors, internal transfers and managers, working closely with HR and Apprentices
Set up and maintain new‑starter curriculums on Amwins University, ensuring learners are enrolled on the correct modules
Manage onboarding invitations, inductions and required training courses
Support Lloyd’s Tours and onboarding activity where appropriate

Learning Systems & eLearning Administration

Administer the Learning Management System (Amwins University/Cornerstone), including events, sessions, trainers, vendors and learner bookings
Manage rosters, bulk uploads, course resets, curriculum updates and learner groups
Produce learning, attendance and evaluation reports
Support eLearning administration using platforms such as Articulate and Learning Pool, including module updates, reviews and refresher schedules
Coordinate compliance‑led learning updates with the L&D Manager and Compliance team
Respond to enquiries within the learning inbox in a timely manner

Events & Training Logistics

Coordinate training events across London and Cheltenham, including room bookings, facilities set‑ups, technology and catering
Arrange new joiner lunches and workshops
Prepare training materials and liaise with internal and external suppliers
Collect and manage post‑training feedback using MS Forms

Professional Qualifications & Apprenticeships

Administer CII memberships, enrolments, renewals and exams
Maintain apprentice memberships, trackers and reports
Support apprenticeship activity, including end‑point assessments, in liaison with the L&D Manager
Produce monthly CII and apprenticeship reporting

Mentoring, Engagement & Programmes

Support the administration of mentoring programmes, including mentor/mentee matching and review activity
Assist with wellbeing, charity and employee engagement initiatives

Data, Compliance & Administration

Maintain accurate L&D, compliance and evaluation data
Administer IT‑led training via QA and ServiceNow requests
Process supplier invoices and support additional learning initiatives, including parental coaching
Provide general L&D administrative support as required

Knowledge/Skills

Essential Skills & Experience

Proven experience in a coordinative or administrative role, ideally within Learning & Development, HR or a professional services environment
Strong organisational and time‑management skills, with the ability to manage multiple activities, deadlines and competing priorities
Excellent attention to detail, particularly when working with records, reports and systems
Clear and confident written and verbal communication skills, with the ability to deal professionally with colleagues and external suppliers
Experience supporting or coordinating events or programmes, either face‑to‑face or virtual
Confidence using digital tools and systems, including Microsoft Outlook, Excel, Teams and Word
Experience maintaining accurate data and producing basic reports
A customer‑focused and proactive approach, responding to queries in a timely, professional manner
Ability to work collaboratively as part of a team, while also managing tasks independently
Professionalism and discretion when handling sensitive or confidential information

Desirable Skills & Experience

Experience working in a regulated or compliance‑led environment (e.g. mandatory training, CPD, professional standards)
Previous experience administering a Learning Management System (LMS) or similar platform
Experience supporting early careers programmes, onboarding, internships or graduate schemes
Familiarity with budget tracking, invoices or supplier coordination
Experience working with external training providers or suppliers
Exposure to HR or L&D systems such as performance management tools or service request platforms

Occasional travel may be required.

Amwins Global Risks

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