Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.

Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you’ll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer’s needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and purpose and how you can bring it to life as an Ameris Bank teammate.

The Learning Specialist is responsible for serving as a consultant to assigned clients and manages the end-to-end learning cycle, resources and deliverables to meet client’s learning needs. Responsible for training delivery for internal client groups, in order to develop well trained, competent employees. Performs other projects and duties as assigned.

Essential Functions, Duties And Responsibilities

Proactively work with assigned clients and Team Leads to execute a training and delivery strategy based on client needs.

Deliver instructor-led, blended learning, WebEx, and other training programs to assigned client groups to include some or all of the following:

Retail banking (Teller, Mentor Teller program, Personal Banker, Branch Manager, etc.)
Commercial Banking
Mortgage
Leadership Development
Technology and Learning Support
Other specialty banking divisions or programs.
Manage program and employee training experience including enrollments, issue resolution, communications and measurement plan.
Monitor and ensure training programs are kept up to date including procedures, manuals, and online content.
Coordinate and deliver onboarding training to existing employees, new hires, and merger & acquisition related hires.
Provide coaching to leaders and trainees and ensure learning needs are accomplished.
Participate in client meetings to stay current on client strategies, initiatives, and changes.
Maintain effective communication, coordination and working relationships across the company.
Perform coordination duties, as needed, to include course communication and scheduling, room usage and set-up, and all other necessary steps to prepare for training events.
Perform administration of Learning Management System (LMS), to include loading courses, producing reports, monitoring status of assignments/completions and ensuring accuracy of LMS data.
Define and report on key metrics aligned with client learning plans.
Work on help desks tickets and answers questions that come through the L&D inbox.
May design training programs or perform other training duties, as needed or assigned.

Required Knowledge, Skills And Competencies

Strong knowledge of adult learning principles and ability to convey information and concepts through a variety of learning methods.
Ability to build collaborative relationships with internal clients, team members, and key stakeholders.
Strong classroom facilitation and presentation skills, including verbal and non-verbal communication skills.
Strong planning, time management and organization skills, along with follow-up and follow through.
Ability to provide formal and informal coaching to employees, managers, and teams related to development and performance improvement.
Ability to work independently and manage multiple projects simultaneously.
Strong technical skills and ability to utilize audio-visuals and A/V equipment
Strong knowledge of Microsoft Office suite along with database experience.
Ability to produce training materials (leader’s guide, participant workbooks, visual learning aides).
Position may require up to 50% travel.

Industry And Work Experience

Minimum of 3 years of banking experience required.
Related training experience preferred.

Academic

Bachelor’s degree required.

Benefits Available To Employees

Ameris Bank provides a comprehensive employee benefit package to all eligible employees.

Medical, Dental and Vision Insurance
Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
Life Insurance provided at no additional cost to employees
Accidental Death & Dismemberment Coverage
Long-Term Disability Coverage
Paid Sick and Vacation Leave
11 Holidays
Volunteer/Service Day
Employee Stock Purchase Plan
401(k) Retirement Plan
Ameris Bank matches 50% of your first 8% of contributions to the plan
Flexible Spending Accounts
Health Savings Account
Health Reimbursement Arrangement
Supplemental Life & Other Insurance Plans
Identity Theft Protection
Pet Insurance
Legal Insurance
Employee Assistance Program
Employee Advocacy Program
Tickets at Work (Entertainment discounts for Ameris Bank Employees)
AT&T Employee Discount
Wellness Discounts for Medical Premiums and Other Rewards
Employee Referral Incentive
Education Assistance
Employee Resource Groups

Banking Advantages For Employees

In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.

Free Interest Checking
Free Safe Deposit Box
Free Money Orders, Travelers’ Checks and Cashier Checks
Discount on Mortgage Origination Fee
Free Online Banking and Free Unlimited Online Bill Payment
Employee Banking Perks

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicantss of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Ameris Bank

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