Role Description

The Alberta Mortgage Brokers Association (AMBA) seeks a Learning & Development Specialist to join our high-performing, dynamic team. The ideal candidate is passionate about adult education and has 4–6 years of experience translating complex information into effective, accessible, and engaging learning solutions.

In this role, you will be responsible for creating engaging, high-quality learning experiences and course media content that support learner success and align with industry, regulatory, and organizational requirements. Working closely with subject matter experts, stakeholders, and the education team, you will apply adult learning principles and instructional design best practices to develop curriculum, multimedia assets, assessments, and online learning experiences.

This role is roughly two-thirds learner engagement and instructional design, one-third project management. It suits someone proactive and personable who enjoys keeping projects on track and bringing course content to life.

Who We Are
The Alberta Mortgage Brokers Association is the only provincial organization dedicated to advancing Alberta’s licensed mortgage professionals through advocacy, professional development, and community. Since 1975, we’ve helped shape the future of the industry by elevating professional standards, strengthening public trust, and supporting more than 2,000 Members across the province.

Who You Are

You are a proactive and approachable professional, energized by reaching out, building rapport, and keeping people moving forward.
You connect easily with people in person, by phone, and by email, explaining things clearly and guiding them through important decisions.
You thrive in structured, fast-paced settings and bring organization and accuracy to detailed, behind-the-scenes work.
You are tech-savvy and pick up new systems quickly, comfortable navigating unfamiliar tools with little guidance.
You are detail-oriented, take ownership of your work, and look for ways to improve how things run.

Key Role Accountabilities

Analysis and Project Planning

Analyze exam analytics, learner assessment data, and feedback to confirm high-error competency areas
Refine learning objectives aligned with competency expectations
Recommend instructional technologies, media formats, and delivery methods that enhance learner engagement and knowledge retention.
Leverage emerging technologies, including artificial intelligence tools, to improve the efficiency and effectiveness of content development and learning design.
Using AMBA’s criteria to determine which type of media will be assigned to a learning objective
Develop detailed project workplans, asset specifications, and evaluation benchmarks

Instructional Design & Course Development

Collaborate with subject matter experts to analyze content requirements and translate technical or complex information into learner centered educational materials
Develop competency based learning objectives, curriculum frameworks, lesson plans, activities, assessments, and supporting resources
Create and maintain course content, including scripts, storyboards presentations, job aids, facilitator guides, learner materials, and digital learning assets
Design authentic assessments and knowledge checks that effectively measure learner achievement and competency.
Ensure all learning materials are accurate, current, accessible, and aligned with organizational and regulatory requirements.

Applied Learning Design and Asset Development

Apply Bloom’s Taxonomy and other instructional design methodologies to create effective learning solutions that meet defined learning outcomes
Develop scenario-based videos, graphics, audio files and animations reflecting real-world mortgage transactions and regulatory decision points
Script case-based video simulations and create visual mortgage transaction models
Design structured applied exercises to address competencies
Work with animator and graphic designer to create visual models support comprehension of complex financing arrangements
Work with SMEs to validate regulatory accuracy and industry relevance
Incorporate accessibility features to ensure the materials meet modern online learning standards
Monitor course delivery for gaps or recurring issues and raise them with context and suggested solutions

Integration and Testing

Integrate new applied-learning assets into the learning management system
Develop an evaluation framework to measure improvements in learner performance
Conduct quality assurance reviews and testing of learning materials to ensure functionality, accessibility, and a positive learner experience

Qualifications & Experience

Strong knowledge of adult learning theory, instructional design methodologies, and curriculum development practices
Experience creating multimedia learning assets, including video-based and interactive course content
A track record of building rapport and keeping people on track, with comfort working toward targets and measurable goals
Ability to translate complex information into clear, engaging, and accessible learning experiences
Proficiency with learning management systems (LMS) and e-learning authoring tools
Strong project management and organizational skills, with the ability to manage multiple priorities and deadlines simultaneously
Excellent communication, facilitation, consultation, and stakeholder management skills
Strong attention to detail and commitment to quality assurance
Ability to work independently while contributing effectively within a collaborative team environment
Proficiency in Microsoft Office Suite, Microsoft Teams, and other digital collaboration tools
Experience applying accessibility standards and inclusive design principles in learning materials
Curiosity and willingness to explore emerging technologies, including AI-enabled learning and content development tools

Compensation
Salary range: $95,000–$105,000 annually, based on experience. Plus comprehensive health benefits.

Benefits of Working at AMBA

Minimum 3 weeks vacation
5 paid sick days annually
5 paid personal days annually
All statutory holidays observed
Comprehensive health benefits (medical, dental, vision, life)

A Note on Remote Work
Like all positions at AMBA, this is an in-office role. We’ve learned that our team does its best work when we’re together. That said, we offer flexible Fridays, allowing team members to work from home when schedules allow.

Pay: $95,000.00-$105,000.00 per year

Benefits:

Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Work Location: In person

Alberta Mortgage Brokers Association

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Learning & Development Specialist