What is Learning Operations for Corporate L&D and How to Manage it

  • Learning Operations
  • By Nicholas Giuga
  • Published on December 4, 2023

Learning Operations is an essential aspect of Corporate Learning and Development (L&D) that focuses on managing and optimizing all learning activities within an organization. It plays a crucial role in ensuring that employees have access to the knowledge and skills they need to succeed in their roles and drive organizational growth.

In this blog post, we will explore the concept of Learning Operations, discuss its significance for corporate L&D, and provide insights on how to effectively manage it.

First and foremost, let's delve into the world of LearnOps and its importance in corporate L&D. With the emergence of technology and the ever-evolving business landscape, organizations need to adapt quickly to stay competitive. Learning and upskilling employees is vital to ensure that they possess the necessary expertise to meet the changing demands of the market. This is where Learning Operations, or "Learn Ops" for short, comes into the picture.

LearnOps involves the coordination and management of various learning infrastructure activities, such as assessing business partner needs, designing and developing learning programs to address business needs, selecting appropriate delivery learning solutions and delivery methods, tracking learner progress, and evaluating the effectiveness of learning impact and ROI. It focuses on streamlining L&D processes, enhancing business and learner objectives, and driving measurable outcomes.

To navigate the realm of Learning Operations more effectively, individuals interested in pursuing a career in L&D can explore job opportunities on LearnOps360.com and LearningOperations.com. These platforms provide a free job board dedicated to L&D roles, allowing aspiring professionals to connect with potential employers and find the perfect fit for their skills and interests.

Now, let's discuss the priorities for corporate L&D in the context of Learning Operations for next year.

As the workplace continues to evolve rapidly, organizations must adapt their L&D strategies to meet the changing needs and preferences of employees. Here are some key priorities for corporate L&D in 2024:

1. Personalization: In 2024, learning programs will be more personalized than ever before. Using data analytics and implementing a learning request process, organizations can identify learning needs and create tailored learning solutions that help drive business objectives. This will ensure that employees receive the right training, at the right time, and in the right format to maximize learning and business outcomes. A request process with business partners should be consultative, the goal is to understand the problem the business partner is looking to overcome, map out what success looks like, and design a learning solutions roadmap together with the business partner to design the right learning programs.

2. Continuous Learning: Learning will no longer be limited to formal training programs. In 2024, organizations will embrace a culture of continuous learning, where employees are encouraged to learn on the go and acquire new skills through various channels such as microlearning, social learning, mentoring/coaching, and on-the-job training. Learning Operations will play a pivotal role in facilitating and tracking these informal learning experiences and ensure that they ladder up to greater skill frameworks to help the business address skill gaps over the next one, three, and five years.

3. Collaborative Learning: The traditional classroom-style and virtual training will continue to make way for collaborative learning initiatives in 2024. Organizations will leverage technology-enabled platforms to foster peer-to-peer learning, knowledge sharing, and collaboration among employees. Learning Operations will be responsible for helping corporate L&D teams stay focussed on the right initiatives, collaborate on them, and make more effective decisions to manage these collaborative learning ecosystems.

4. Integration of Learning Technologies: The rapid advancements in learning technologies will drive the integration of diverse tools and platforms in corporate L&D. L&D teams are looking to design more integrated learning technology stacks. In 2024, organizations will embrace LearnOps Platforms, Various Learning Solution Providers to design playbooks, and other emerging delivery technologies to enhance the learning experience like an LMS/LXP. Learning Operations will play a critical role in selecting, implementing, and managing these technologies to ensure seamless learning delivery.

In the realm of Learning Operations, Cognota is a leading software provider. Their comprehensive solution streamlines learning operations, streamlines L&D processes such as learning strategy and request management, and automates learning administration, providing actionable insights for better decision-making. With Cognota, organizations can effectively manage their learning initiatives, track resources, and measure the impact of learning on business outcomes.

In conclusion, Learning Operations is an integral part of corporate L&D, responsible for managing and optimizing the upfront learning interventions for an organization plus all learning activities. By prioritizing personalization, continuous learning, collaborative learning, and the integration of learning technologies, organizations can stay ahead of the curve in 2024. So, embrace LearnOps and unlock the full potential of your organization's learning and development initiatives.