At TruStage, we’re on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance, investment and technology solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work:

TruStage awards and recognition

Job Purpose:

This position is responsible for leading the design, development, and implementation of comprehensive learning and development programs to support the growth and skill enhancement of our employees. You will work closely with various stakeholders to identify learning needs, develop curricula tailored to different employee segments, and ensure the effective delivery of corporate programs.

Additionally, you will oversee the utilization of learning cohorts, manage enterprise learning management systems, and spearhead content development initiatives. This role requires a strategic mindset, strong leadership abilities, and a passion for fostering continuous learning and skill development within our organization.

This position will work closely with the key stakeholders to provide solutions that align to the strategic programs and priorities for the organization. This position partners and collaborates with cross-functional and enterprise leaders to deliver learning and development programs to benefit the development of workforce talent.

Job Responsibilities:

Design and Develop Learning Solutions:
- Collaborate with key stakeholders to identify learning needs and objectives across different employee segments.
- Design and develop comprehensive learning solutions and curricula that align with organizational goals and priorities.
- Utilize best practices in instructional design to create engaging and effective learning experiences.
- Lead the development of a vision and the creation and implementation of an enterprise- wide strategy for employee workplace learning and development, which leads to improved employee professional development, experience, and business results.
- Develop partnerships and networks, with a diverse and matrixed community of stakeholders across TruStage and the credit union system, to ensure strategic alignment and effective use of resources devoted to learning and development.
- Build and lead an effective workplace learning and development function grounded on an economically sustainable business model including the most effective blend of centralized and decentralized resources.
- Establish and monitor appropriate metrics to ensure improved performance of TruStage human capital and business results.
- Serve as the thought leader for workplace learning and development including new approaches to learning, creation of strategic partnerships with vendors for content delivery and leveraging technologies.
- Educate and consult with business leaders on how to apply, leverage, and optimize performance-oriented learning and development to achieve improved business performance.
Implement Corporate Programs:
- Lead the delivery of corporate programs such as mentoring, leadership development, and technical training.
- Ensure the successful implementation and execution of learning initiatives, including coordinating logistics and evaluating program effectiveness.
Manage Learning Cohorts:
- Establish and manage learning cohorts to facilitate peer-to-peer learning and knowledge sharing.
- Monitor the progress of learning cohorts and provide support and resources as needed to ensure successful outcomes.
Oversee Learning Management Systems (LMS):
- Manage the enterprise learning management system (LMS), including system administration, user support, and content management.
- Continuously evaluate and enhance the LMS to improve user experience and functionality.
Content Development:
- Lead content development efforts, including creating learning materials, e-learning modules, and multimedia resources.
- Collaborate with subject matter experts to ensure the accuracy and relevance of learning content.
Build Competency for Training Delivery:
- Develop and deliver train-the-trainer programs to build competency among internal trainers and facilitators.
- Provide guidance and support to trainers to enhance their effectiveness in delivering learning programs.
Foster Future Skills Development:
- Identify emerging skills and competencies needed for future success within the organization.
- Develop strategies to build necessary skills and competencies among employees to meet future business needs.

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Job Requirements:

Master’s degree in business or education with an emphasis in an HR related field e.g., organization development, curriculum design and development, instructional delivery, etc., preferred 10+ years senior management level experience in the Human Resource profession with emphasis in learning, development, culture change.
Experience leading the assessment of organizational needs and the design, implementation, and evaluation of programs that facilitate the professional development and continuous learning of employees.
Demonstrated ability to manage performance of direct reports, including developing less experienced talent.
Experience in learning and development strategies and design for the ability to influence and partner with business leaders.
Proven ability to build and nurture strong relationships across the enterprise with capability and business leaders and other matrixed teams.
Demonstrated success in cultivating, coaching, and developing high potential individuals and teams in a cross-functional and matrix environment.
Strong knowledge in business acumen, organizationally savvy, operations management.
Demonstrated ability to stay abreast of the current and future learning and development methodologies and trends, including technology.
Experience working in a matrixed organization and a distributed workforce.
Strong written and verbal communication skills, including the ability to speak publicly and work effectively as a member of a team. Experience with external, executive, and internal communications.
Demonstrated consultative skills and ability to use data to influence decision making.

Preferred Qualifications:

Previous experience in banking, finance, or insurance industry is preferred.
Demonstrated experience in leading teams across different locations, including remote or virtual teams.

#LI-Remote

If you’re ready to help make a difference, apply today. Please provide your Work Experience and Education or attach a copy of your resume. Applications received without this information may be removed from consideration.

Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.

Base Salary Range:

$121,100.00 - $225,300.00

At TruStageTM, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan. Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees. We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.

Accommodation request

TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the

accessibility

department.

TruStage

New Jobs

Director, Learning and Development Solutions